Senior Product Manager

7 days ago

Sydney, New South Wales, Australia eFinancialCareers Ltd. Full time
Senior Product Manager Westpac Banking Corporation Sydney, Australia

Senior Product Manager Westpac Banking Corporation Sydney, Australia Posted 1 day ago Permanent Competitive

Senior Product Manager

Job Description

49004, Senior Product Manager

  • A strong focus on customer and commercial outcomes
  • Sydney CBD office, with flexibility to work remotely
  • Be a part of Westpac's supportive and inclusive team culture
How will I help?

You will join the Consumer Finance Line of Business that is accountable for delivery and product management of our Personal Loan product with a goal to maximise profitability and business growth for the Secure Loans book. You will contribute to our strategic roadmap ensuring our product offering is best in class, driving the right outcomes for our customers and developing relevant and innovative propositions focused on growing the portfolio.

You will be responsible for: .
  • Developing Product strategy and roadmaps based on thorough market and customer research.
  • Creating business cases for new products or propositions and leading the funding process.
  • Developing new products to launch in market, and continuing to maintain existing products to keep them relevant and competitive.
  • Monitoring ongoing product performance and delivering growth initiatives to drive profitability and market share for the PL portfolio.
  • Conducting thorough research and root cause analysis of customer pain points to develop and deliver on NPS action plans.
  • Building partnerships with internal and external stakeholders to design and deliver new propositions to achieve key growth outcomes.
  • Maintaining high Product Governance standards and effective risk mitigation and control mechanisms for the Secure Loans book.
  • Be a subject matter expert and use in-depth knowledge of Secure Loans product to provide input and support change initiatives across the value chain.
What's in it for you?

This is an exciting opportunity to be a part of our Personal Loans business and deliver a market leading solution to our customers. You'll play a significant part of the future of a business that has been around for over 200 years. So, we'll back you in the development of your career, and flexible working. You'll also keep learning to grow, backed by a squad that values looking after each other, that values people who think for themselves and that values getting things done.

What do I need?

Knowledge and Experience
  • You must have an understanding of the Lending process, Secure loans is desirable but not mandatory.
  • You will have experience in end-to-end product management from ability to design strategy, roadmaps to delivery and maintenance.
  • You must have a passion for solving customer pain points and business challenges through innovative solutions.
  • You'll have product management discipline, primarily around P&L management and strong commercial acumen to drive tangible results.
  • You'll use your analytical and strategic mindset to develop compelling propositions to grow the portfolio.
  • Building strong relationships comes second nature to you, your excellent communication skills mean you thrive working in parallel with cross functional teams.
Essential
  • 5+ years experience in Financial Services or Product Management within the Lending Industry.
  • Tertiary qualifications in business, finance, accounting, commerce or related discipline
  • Experience in product management or agile product owner related roles
  • Extensive skills in effective problem solving and decision making
  • Excellent written and verbal communication skills
  • Excellent Influencing and relationship building skills
What is it like to work there?

We aim to provide one big, supportive team to help us achieve our purpose of creating better futures together. As well as competitive remuneration and a great culture, joining the Westpac family means you will get some of the best banking, wealth and insurance benefits in the market.

We back our employees by helping them work towards industry-recognised qualifications, using online learning, training modules and career planning tools for you to grow with us. We will even pay you to do volunteer or community work.

As an equal opportunity employer, we are proud to have created a culture and work environment that values diversity and flexibility - and champions inclusion.

How do I apply?

Start here. Just click on the APPLY or APPLY NOW button.

At Westpac we are committed to providing a supportive culture and creating diverse, inclusive, and accessible workplaces, branches, products and services for our customers, employees, and community. This role is open to experienced candidates seeking a discussion around workplace flexibility. We invite candidates of all ages, genders, sexual orientation, cultural backgrounds, people with disability, neurodiverse individuals, and Indigenous Australians to apply. If you have questions about the recruitment process, please email

Do you need reasonable adjustments during the recruitment process?

We can provide reasonable adjustments for individuals with disability and/or neurodiversity. If you require an adjustment to be made during the recruitment process at any stage, please call Option 2.3 or email

Job ID

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