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Senior Product Manager - Payments Westpac Banking Corporation Sydney, Australia Posted 2 days ago Permanent Competitive
Job Description
Senior Product Manager: Payments & Commercial Solutions
Full-Time Permanent
Location: Sydney
Hybrid working
How will I help?
You will join the Cash and Transactional Banking line of business that is accountable for product management of our payments and commercial solutions across our Consumer and Business customer segments. Focussing on the customer and driving product propositions, compliance, and risk function.
You will be accountable for our debit card portfolio and lead our strategic roadmap ensuring our debit card offering is driving engagement and helping our customers grow. Our Payments and Commercial solutions Team is accountable for Debit cards, Pre-paid travel products and other payment methods including NPP, cheques and cash along with commercial deposit services.
Key Responsibilities :
- Establish strong relationships with our scheme partners to ensure our debit propositions are market leading.
- Ensure simplicity within our product propositions and processes as well as implementing improvements and strategies to reduce fraud and scam risks for our customers.
- Challenge the status quo through analysis to drive outstanding outcomes for our customers and driving quality.
- Collaborate with digital, IT and enterprise project teams to deliver key capability to make it easier for our customers bank with us across the Westpac brands ensuring the alignment to the broader line of business objectives.
You'll play a significant part of the future of a business that has been around for 200 years. Our purpose is creating better futures together. So, we'll back you in the development of your career, internal career prospects, and flexible working. You'll also keep learning to grown, backed by a fantastic team of people with a can-do, supportive structure. Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements. And we continue to pay your super contributions while you take all the time you need to get your new family settled.
What do I need?
- Extensive experience in payments with strong understanding of the debit cards landscape in Australia and/or across other regions.
- Analytical mindset and customer centricity to design and build digital solutions with a strong efficiency and service quality.
- Excellent stakeholder management.
- Strong communication written and verbal.
- Proven experience in complex digital and banking platforms, driving change and innovation.
- Experienced in end-to-end product management from inception, delivery and maintenance.
- Experience in managing payments products or in wider payments industry is highly desirable.
We aim to provide one big, supportive team to help us achieve our purpose of creating better futures together. As an equal opportunity employer, we're proud to have created a culture and work environment that values diversity and flexibility - and champions inclusion.
How Do I Apply?
Start here. Select the APPLY or APPLY NOW button.
At Westpac we are committed to providing a supportive culture and creating diverse, inclusive, and accessible workplaces, branches, products and services for our customers, employees, and community. This role is open to experienced candidates seeking a discussion around workplace flexibility. We invite candidates of all ages, genders, sexual orientation, cultural backgrounds, people with disability, neurodiverse individuals, and Indigenous Australians to apply. If you have questions about the recruitment process, please email
Do you need reasonable adjustments during the recruitment process?
We can provide reasonable adjustments for individuals with disability and/or neurodiversity. If you require an adjustment to be made during the recruitment process at any stage, please call Option 2.3 or email
Please ensure you have spoken to your People Leader before submitting your application.
Our people are our highest priority, and we are committed to placing our redeployees in available roles before we review other applicants.
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