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Customer Service
1 week ago
- Opportunity for career development and growth
- Diverse role within a growing company
Duties and responsibilities:
- Handling general customer enquiries and query resolution
- P/O management & status reporting
- Taking bookings and arranging transport
- Formulating and submitting client quotations
- Status reporting and updating on any industry changes
- Coordinate & provide support to the sales team
- Attending client visits with sales staff and management as required
- Liaising with overseas offices, internal departments, vendors and clients
Role Requirements:
- International freight forwarding customer service or combination operations experience essential
- Cargowise experience highly desired
- Computer literacy in MS Office
- MS Word and MS Excel
- Excellent communication skills written and oral
- Excellent customer service skills with proven relationship building skills
- Willingness to learn and contribute to team outcomes
- Strong attention to detail
- Ability to prioritise and follow through
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