Infringement Review and Business Support Officer

2 weeks ago

Greensborough, Victoria, Australia Banyule City Council Full time
Full-time position 38 hours per week until March 202- Parental leave position

  • Monthly Rostered Day Off (RDO)
  • Professional learning and development opportunities
  • Generous leave entitlements
  • Health and wellbeing initiatives including Fitness Passport


Banyule City Council is hiring an
Infringement Review & Business Support Officer to play a key role in Municipal Laws and Public Assets team.

The Planning, Building & Laws department comprises of Development Planning, BPi and Municipal Laws & Public Assets. Each team within the department manages an area of approvals, registration and statutory compliance.

The Department takes a customer service driven approach to managing the development of the city, protection of amenity and support to residents, businesses and visitors.


About the role:

  • Provide responsive, accurate and reliable customer service.
  • Undertake the processing and reply of infringement reviews on a daily basis.
  • Provide responsive, timely and statutory compliant responses to Local Law infringement reviews, prepare Magistrates Court briefs and maintain Council's Infringements register.
  • Maintain Council's Customer Requests Management (CRM) system relating to Municipal Laws.
  • Issue a range of permits including; street furniture and advertising signs, accessible parking, excess animals, asset protections, works within road reserve consent
  • Undertake administrative procedures to support animal management and ensure that the animal register is maintained, issue renewals of animal registrations yearly.
  • Manage incoming correspondence from Fines Victoria and the Magistrates Court
  • Ensure Council's infringement register is accurate and up to date

Skills, experience and certificates:

  • Knowledge of the Infringements Act and Magistrates Court procedures
  • Experience with infringement reviews and court brief preparation is highly desirable.
  • Postsecondary qualifications in Administration (minimum standard Certificate III).
  • Knowledge of statutory responsibilities, Acts and Regulations pertaining to the functions of the Municipal Laws & Public Assets department.
  • Competent in the use of a personal computer for
    daily duties and the ability to use MS Outlook, MS Word, MS Excel and SharePoint, CM9 (Record Management system, CRM (Customer Request Management system) and Authority:
-
Ability to communicate information, both written and oral, in a clear and concise manner
:

-
Self motivated and ability to solve problems
:

-
Time management skills and sound numeracy and literacy skills

Mandatory Pre-employment screenings:

-
COVID 19 vaccination certificate:

-
Victorian Driver's License

How to apply:

Application Process

Submit your resume and cover letter addressing the key selection criteria. Applications close on Wednesday 14 February 2024.

For further details about this exciting position, please access the complete position description via the link below. If you'd like to discuss your suitability or have any questions, feel free to reach out to Tahryn Harris Tel; for a confidential conversation.

Why Choose Banyule City Council

Join a dedicated team committed to making a positive impact on our community. At Banyule Council, you'll have the opportunity to drive service excellence, engage with diverse stakeholders, and contribute to the betterment of our community. We offer a supportive, collaborative, and innovative work environment where your skills and expertise will be valued and rewarded.

Our Values Our employees align their career with Banyule because they share our values of respect, integrity, responsibility, initiative, and inclusion. They thrive in our strong learning and development culture, and the positive way we work in partnership with the community.**
We offer.
-
Genuine work-life balance and generous leave arrangements:

-
Monthly and fortnightly RDO (depending on work area and full-time employment):

-
18 weeks of paid parental leave -primary carer. 2 weeks of paid parental leave - partner (Eligibility
An employee who has had 12 months continuous service):-
Study assistance (permanent employees):

-
Award-winning learning and development opportunities:

-
Health and well-being initiatives including Fitness Passport

Diversity Statement Our community is made up of diverse, cultures, beliefs, abilities, bodies, sexualities, ages, and genders. We are committed to access, equity, participation, and rights for everyone principles that empower, foster harmony, and increase the wellbeing of an inclusive community.**
To discover more about Banyules commitment to advancing gender equality in the workplace, please find Banyules Workplace Gender Equality Action Plan
.

Acknowledgement of the Traditional Custodians:

Banyule City Council is proud to acknowledge the Wurundjeri Woi-wurrung people as Traditional Custodians of the land

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