Critical Facilities Manager

1 week ago

Melbourne, Victoria, Australia CBRE Full time
Posted- 07-Feb-2023- Service line- GWS Segment- Role type- Full-time- Areas of Interest- Facilities Management- Location(s)- Melbourne - Victoria - Australia-
Join the largest Commercial Real Estate company in the world*:


  • Be part of a Global business with exciting growth targets for 2023:
-
Work for a key client who are leading in the development and operation of Data Centres

Culture of our team at CBRE GWS:

CBRE is the world's leading and largest commercial real estate services and investment firm; a growing and visionary organisation, comprised of the best and brightest professionals.

Within Global Workspace Solutions, also known as GWS, we are invested in the development and unique needs of our diverse employees and client accounts.


Here is a Snapshot of your day


The Critical Facilities Manager's role is to motivate and develop the on-site Data Centre Critical Environment Operations team in a business critical 24/7/365 operating environment, providing FM services to the client.


Key accountabilities include:

  • To manage and develop a professional relationship with the client locally to create a positive customer experience. To deliver a performance level which achieves and beats the KPI's and SLA's set down in the contract with the client. To Lead, motivate and develop the CBRE team on the site and to ensure that the culture and standards on the site are consistent with the culture and standards established by CBRE and client. To audit and monitor the onsite operations teams efficiency and to develop efficiencies and innovations that benefit the client and CBRE
  • Providing leadership, management, and development of the contract, ensuring financial, and operational commitments are met and exceeded. Ensure that on this site all staff are in compliance with CBRE ethical, financial and QHSE requirements.
  • This role is responsible for all strategic and tactical aspects of the FM and Critical Environment operations including, but not limited to, FM, electrical, mechanical, monitoring, control systems & Asset Management operations
  • Ensure a customer focus within all areas of operational activities, and that effective relationships are maintained with key client contacts. Ensuring contractually agreed SLA's and KPI's within the Scope of Works (SOW) are met and necessary record retention demonstrating adherence
  • Plan and schedule all maintenance subcontractors works and repairs. Ensure all accounts and documentation associated with these subcontractors is current and up to date on a monthly basis.
  • Ensure all subcontractors deliver a quality and competent service and that all contractual obligations are met.
  • Reach out to and liaise with global peers to ensure consistency across the accounts and compliance with client standards and best practice.
  • Manage and deliver repairs and minor project works, as required, within the data centre.
  • Proven track record in a data centre operations, maintenance, and engineering supporting Tier 3 or greater critical facilities operations role which has included responsibility for product, culture, people and business growth
  • Proven track record of operating in a management role
  • Dealing with a range of people from junior to senior level including site employees, suppliers and customers
  • Worked within a matrix organisation
  • Commercial awareness
  • Business acumen
  • Strong influencing skills
  • Ability to understand commercial and financial metrics
  • Internal and external client management
  • Networking skills
  • Industry knowledge in critical environment and/or data centre environments and one or more of the following: M&E, facilities management, projects, building services
  • Health & Safety experience and qualifications

Why work for CBRE?
People are the foundation upon which our success is built. Our company is diverse and so are the opportunities for professional and career development. Our people are free to expand their skills and knowledge to drive their careers and reach their full potential.


We value flexibility and our people work in ways that meet their work/life commitments and support their wellbeing, development, and performance.

Apart of a rewarding career with great developmental opportunities within GWS and across other areas of CBRE, our people benefit from a range of educational, financial, lifestyle, health and wellbeing benefits and programs, corporate partnerships, and discounts, CBRE Cares Foundation, competitive leave offerings and paid volunteer days.

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