Technical Consultant

2 weeks ago

Blackburn, Victoria, Australia Allegion Full time
Creating Peace of Mind by Pioneering Safety and Security


At Allegion, we help keep the people you know and love safe and secure where they live, work and visit.

With more than 30 brands, 12,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond.

Overtur Customer Success Lead

Overtur is a cloud-based collaboration platform designed to enhance efficiency and productivity for construction project teams.

As an Overtur Customer Success Lead, you will provide exceptional technical support to our Overtur/Allegion clients, ensuring their success with our products.

You will also play a crucial role in identifying and supporting business opportunities related to Overtur. Your success in this role will be measured by the adoption of Overtur and Allegion technologies within key accounts.

This role may be based in Melbourne or Sydney.

What You Will Do:

  • Work closely with strategic customers to ensure they are fully utilizing Overtur features and extracting maximum value from our services
  • Drive revenue growth through increased Overtur product usage, adoption, and collaboration
  • Collaborate with sales, marketing, and support teams to influence and drive business strategies for success with software brands or product portfolios
  • Engage with senior and executivelevel customer contacts, effectively translating business requirements and complex customer needs into software feature requirements
  • Communicate effectively with diverse external customers and internal stakeholders, including architects, independent specification consultants, facility owners/managers, and security consultant personnel

Requirements:

  • Proficiency in Revit, Archicad, dRofus, Excel, PowerBI, and general IT software
  • Familiarity with digital BIM principles and architectural/construction workflows
  • Strong attention to detail and organizational skills
  • Excellent communication and interpersonal skills
  • Ability to work collaboratively within a team environment
  • Sales experience is a plus
  • Strong business and financial acumen
  • Ability to travel up to 25%
We Celebrate Who We Are

contact our Talent Acquisition Team.

Allegion plc, 2023 | Block D, Iveagh Court, Harcourt Road, Dublin 2, Co. Dublin, Ireland

REGISTERED IN IRELAND WITH LIMITED LIABILITY REGISTERED NUMBER 527370

Allegion is an

equal opportunity and affirmative action employer

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