Customer Service Officer

2 weeks ago


Tullamarine, Australia Cleanaway Full time

Job no: 516365

Work type:
Permanent - Full Time

Location:

VIC

  • Permanent Full


Time Position
  • Tullamarine,
    VIC
  • Career progression and excellent team environment
  • A leader in sustainability and renewable resources

Who we are
When you start to think of waste as a resource, it opens up a world of possibilities.

Cleanaway is the largest waste management company in Australia providing sustainable waste management solutions to a range of customers including councils, small businesses, large corporate entities and government agencies.


Join Cleanaway's new Construction & Demolition national business and help us complete the value chain by providing end-to-end resource recovery solutions.

Our focus is to create and deliver integrated circular solutions to our customers while providing superior customer experience through operational connectivity, community and innovation.


Your new role

  • Manage customer complaints to resolution, following set procedures
  • Maintain our CRM Database of customer information
  • Work with our customers to help make a sustainable future possible

Your skills and experience

  • Previous experience in a customer facing role or office environment
  • Excellent telephone etiquette with the ability to remain calm under pressure
  • Previous experience in data entry, customer maintenance
  • Excellent communication and time management skills
  • Previous experience using CRM tools e.g. SalesForce would be highly regarded

What we offer

  • Competitive Salary Package
  • Learning and development opportunities
  • Scope for growth within the business
  • Support from a strong network of business partners
  • Employee share program
  • Great staff benefits program including novated car leasing and salary sacrificing on workrelated purchases, discounts on private health insurance and more

How to apply
Cleanaway is an employer of equal opportunity and encourages and values diversity and inclusion. Aboriginal and Torres Strait Islander people are encouraged to apply.

If this sounds like the opportunity you've been waiting for, please forward your resume and cover letter by clicking
Apply.



Advertised: 29 May 2023 AUS Eastern Standard Time

Applications close: 29 Jun 2023 AUS Eastern Standard Time

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