Global IT Manager

1 week ago

Burleigh Heads, Queensland, Australia Grace Loves Lace Full time
Our vision is to be the most ICONIC and respected leader in the modern bridal world. Achieving this goal relies on our passionate, exceptional, and authentic high performing team across the globe.

The Role:


This pivotal role leads and oversees our global IT Systems with specific focus and experience in using and managing
NetSuite.

This role will provide configuration, maintenance and troubleshooting support to all users across our global departments.

The role provides opportunity to improve and develop NetSuite system solutions and processes within the company whilst maximizing productivity of the platform across the business.


Key Responsibilities:

  • Using NetSuite's native tools to create, integrate, and maintain high performing dashboards that can be tailored to our business needs
  • Ensuring that the backend of NetSuite functions correctly
  • Be able to translate a user friendly, customisable and accessible dashboard
  • Provide ongoing technical support to our global team
  • Providing NetSuite training to team members and keeping system knowledge current
  • Provide technical assistance to project teams and undertake technical project roles when required
  • Responding in a timely manner to system issues and requests
  • Manage and maintain business continuance and recovery plans
  • Supporting data import processes and migration
  • Maintaining NetSuite system updates
  • Drive testing, planning, execution, and optimization support
  • Work with endusers to understand business needs to identify best solutions
  • Troubleshoot technical issues to resolution and/or escalate to supplier or partner organisations as required
  • Overseeing and managing the IT help desk and administration function
  • Provide company system configuration support for NetSuite
  • Document and recorded knowledge base customised to the Grace Loves Lace NetSuite environment and business workflows accessible from within NetSuite

Essential Knowledge/Behaviours Required:

  • NetSuite administrator certification preferred
  • Bachelor's Degree in IT, Finance or related field
  • Minimum 5 years hands on experience with NetSuite customizations and data migration
  • Extensive experience as a business systems analyst
  • Fully efficient in custom record types, fields, forms, roles and permissions, page layouts, searches and reports, and NetSuite data model
  • Experience overseeing NetSuite integration, implementation and testing
  • Can provide ongoing systems and technical support for the NetSuite system
  • Experienced with the NetSuite dashboard and can provide users with relevant reports and KPIs
  • Strong understanding of billing, payments, A/R, general ledger, revenue recognition, planning, audit, and reporting
  • Can demonstrate experience with CRM or ERP systems
  • Well organised and proactive in work practices
  • Excellent written and verbal communication skills
  • A strong attention to detail & positive attitude
  • Ability to multitask and priorities assigned work appropriately, according to business needs and priorities
  • Excellent written and oral communication skills
  • Alignment with the Grace Loves Lace Mission and Values

GRACE Benefits:

  • Enjoy the picturesque work location of Burleigh Heads, providing a vibrant and inviting work environment.
  • Indulge in the love for coffee with access to free baristastyle coffee onsite, ensuring you stay energized and fuelled throughout the day.
  • You'll receive substantial product discounts of up to 30% to 50% for yourself, your direct family, and friends.
  • Benefit from an Employee Discount Platform, allowing you to enjoy exclusive discounts at major Australian retailers, making your shopping experience more affordable.
  • Take advantage of Car Novated Leasing/Salary Packaging options through Flare, providing flexibility and financial benefits.
  • Bring your furry friends to work, as we offer a petfriendly workspace, creating a welcoming and inclusive atmosphere.
  • Join a highly passionate team within a rapidly growing business that is expanding both nationally and internationally, offering exciting opportunities for career growth.
  • Receive continuous support and development opportunities, ensuring you can enhance your skills and progress in your professional journey.
  • Enjoy generous staff product discounts, team rewards, a monthly employee recognition program, biannual team celebrations, and many more perks, creating a positive and rewarding work environment.

  • Construction Team Lead

    1 week ago

    Burleigh Heads, Queensland, Australia Global 360 Full time

    Johns Lyng Group Burleigh Heads Location Stability and SecurityWorking with the QLD Regional GM, the purpose of this position is to manage the team, drive the strategic, financial and operational management for the businessThe Company:Positioned as one of Australia's leading construction companies, Johns Lyng Group has been established since 1953 and has a...

  • Administrator

    1 week ago

    Burleigh Heads, Queensland, Australia Global 360 Full time

    Burleigh Heads Location Full time Permanent Position Opportunities for Career ProgressionKey Duties & Responsibilities: Create a memorable experience for our clients and their customers Drive customer focused outcomes Running daily and weekly reporting as well as following up the team for outcomes Assist customers and corporate clients with specific...

  • SEO Manager

    1 week ago

    Burleigh Heads, Queensland, Australia Princess Polly Full time

    Princess Polly is the global fashion brand at the forefront of trend-driven, lower impact and accessible apparel. Established as an online force in the Australian retail scene in 2010, Princess Polly quickly became the clothing brand found in every influencer haul, viral TikTok, Instagram OOTD and celeb street looks. Now, one of the fastest-growing online...

  • CRM Manager

    1 week ago

    Burleigh Heads, Queensland, Australia Princess Polly Full time

    Princess Polly is the global fashion brand at the forefront of trend-driven, lower impact and accessible apparel. Established as an online force in the Australian retail scene in 2010, Princess Polly quickly became the clothing brand found in every influencer haul, viral TikTok, Instagram OOTD and celeb street looks. Now, one of the fastest-growing online...

  • Graphic Design Manager

    1 week ago

    Burleigh Heads, Queensland, Australia Princess Polly Full time

    Princess Polly is the global fashion brand at the forefront of trend-driven, lower impact and accessible apparel. Established as an online force in the Australian retail scene in 2010, Princess Polly quickly became the clothing brand found in every influencer haul, viral TikTok, Instagram OOTD and celeb street looks. Now, one of the fastest-growing online...

  • Bridal Showroom Manager

    1 week ago

    Burleigh Heads, Queensland, Australia Grace Loves Lace Full time

    _Grace Loves Lace_ is the world leader in innovative, modern bridal with an e-commerce store and an expanding showroom network worldwide. Our global footprint started from our beginning on the GOLD COAST and we are looking for our next super star to lead our flagship location.We are seeking a Showroom Manager to work from our beautiful new Burleigh Heads...

  • Account Manager

    1 week ago

    Burleigh Heads, Queensland, Australia EssilorLuxottica Group Full time

    We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. We bring together the expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, creating a vertically integrated business that is uniquely positioned to address the...

  • Quality Assurance Manager

    1 week ago

    Burleigh Heads, Queensland, Australia Bindaree Food Group Full time

    Posted:18/06/2024Closing Date:26/07/2024Job Type:Permanent - Full TimeLocation:Burleigh Heads, QLDJob Category:QualityBindaree Food Group (BFG) is a vertically integrated supply chain business delivering global meat solutions both domestically and internationally and has solidified its position as a prominent leader in the Australian meat industry.Job...

  • Production Manager

    1 week ago

    Burleigh Heads, Queensland, Australia Bindaree Food Group Full time

    Posted:14/06/2024Closing Date:19/07/2024Job Type:Permanent - Full TimeLocation:Burleigh Heads, QLDJob Category:Operations - ProductionBindaree Food Group (BFG) is a vertically integrated supply chain business delivering global meat solutions both domestically and internationally and has solidified its position as a prominent leader in the Australian meat...

  • Dispatch Manager

    1 week ago

    Burleigh Heads, Queensland, Australia Grace Loves Lace Full time

    Are you a dynamic and organised leader with a passion for efficient logistics and a knack for managing a high-performing dispatch team? If so, we have an exciting opportunity for you as a Dispatch Manager**_Grace Loves Lace _is an industry leader in modern bridal, specialising in effortless, luxurious and timelessly sophisticated wedding gowns and shipping...

  • Health & Safety Manager

    1 week ago

    Burleigh Heads, Queensland, Australia Bindaree Food Group Full time

    Posted:23/01/2023Closing Date:21/02/2023Job Type:Permanent - Full TimeLocation:Burleigh Heads, QLDJob Category:Other,People & CultureBindaree Food Group (BFG) is a vertically integrated supply chain business delivering global meat solutions both domestically and internationally and has solidified its position as a prominent leader in the Australian meat...

  • E-commerce Coordinator

    1 week ago

    Burleigh Heads, Queensland, Australia Grace Loves Lace Full time

    _Grace Loves Lace_ is an Australian founded global bridal brand known for its unique and ethereal wedding dresses. Founded by Megan Ziems in 2010, we have a remarkable history of disrupting the traditional bridal industry and have redefined the wedding dress experience. With 220+ employees, 26 showrooms and a huge online and showroom presence across US,...

  • Accounts Payable Officer

    1 week ago

    Burleigh Heads, Queensland, Australia Princess Polly Full time

    Established as an online force in the Australian Retail Scene in 2010, Princess Polly has been delivering fashion-forward, trend-driven apparel and accessories for over 10 years. As a part of A.K.A Brands; we are a global player with offices located in Los Angeles and Australia's Gold Coast.At Princess Polly, we are looking for the best and brightest talent...

  • Supply Chain

    1 week ago

    Burleigh Heads, Queensland, Australia Princess Polly Full time

    Princess Polly is the global fashion brand at the forefront of trend-driven, lower impact and accessible apparel. Established as an online force in the Australian retail scene in 2010, Princess Polly quickly became the clothing brand found in every influencer haul, viral TikTok, Instagram OOTD and celeb street looks. Now, one of the fastest-growing online...

  • Procurement Coordinator

    1 week ago

    Burleigh Heads, Queensland, Australia Princess Polly Full time

    Princess Polly is the global fashion brand at the forefront of trend-driven, lower impact and accessible apparel. Established as an online force in the Australian retail scene in 2010, Princess Polly quickly became the clothing brand found in every influencer haul, viral TikTok, Instagram OOTD and celeb street looks. Now, one of the fastest-growing online...

  • Supplier Coordinator

    1 week ago

    Burleigh Heads, Queensland, Australia Princess Polly Full time

    Princess Polly is the global fashion brand at the forefront of trend-driven, lower impact and accessible apparel. Established as an online force in the Australian retail scene in 2010, Princess Polly quickly became the clothing brand found in every influencer haul, viral TikTok, Instagram OOTD and celeb street looks. Now, one of the fastest-growing online...

  • Recruiter

    1 week ago

    Burleigh Heads, Queensland, Australia Princess Polly Full time

    Princess Polly is the global fashion brand at the forefront of trend-driven, lower impact and accessible apparel. Established as an online force in the Australian retail scene in 2010, Princess Polly quickly became the clothing brand found in every influencer haul, viral TikTok, Instagram OOTD and celeb street looks. Now, one of the fastest-growing online...

  • Quality Assurance Coordinator

    1 week ago

    Burleigh Heads, Queensland, Australia Princess Polly Full time

    Princess Polly is the global fashion brand at the forefront of trend-driven, lower impact and accessible apparel. Established as an online force in the Australian retail scene in 2010, Princess Polly quickly became the clothing brand found in every influencer haul, viral TikTok, Instagram OOTD and celeb street looks. Now, one of the fastest-growing online...

  • Merchandise Assistant

    1 week ago

    Burleigh Heads, Queensland, Australia Princess Polly Full time

    Princess Polly is the global fashion brand at the forefront of trend-driven, lower impact and accessible apparel. Established as an online force in the Australian retail scene in 2010, Princess Polly quickly became the clothing brand found in every influencer haul, viral TikTok, Instagram OOTD and celeb street looks. Now, one of the fastest-growing online...

  • Digital Marketing Specialist

    1 week ago

    Burleigh Heads, Queensland, Australia Grace Loves Lace Full time

    _Grace Loves Lace__ _is the largest direct to consumer bridal fashion brand worldwide. With global showrooms and a huge presence across the US and Europe, GRACE has become a leader in the modern bridal world. An opportunity has become available for a motivated _Full-Time_ _Digital Marketing Specialist - PPC _**to join our head office team based in beautiful...