Partnership Manager

1 week ago

Sydney, New South Wales, Australia FIS, Inc. Full time
Partnership Manager (Payrix)


Are you ready to unleash your full potential? We're looking for people who are passionate about payments to chart Worldpay's path to being the largest and most-loved payments company in the world.


About the team


Payrix, Part of our WorldPay for Platforms Business unit is recognized as a global leader in financial technology, Payments and e-commerce.

Our deep understanding of the Payment ecosystem collaborative mantra and platform flexibility enables our teams to create integrated payment experiences that deliver improved customer loyalty, software utility and value to our vertical SaaS partners.

We function in a professional and agile environment that thrives on collaboration and teamwork. Harbouring an engaged and passionate team, our modern Australian Head Office is located at Technology Park on Brisbane's Southside

About the role


The Partner Manager role is responsible for the development of partner, key account alliances and relationship programs designed to create commercial opportunities.


The position suits a highly experienced account/relationship manager whose role will help us achieve our growth strategy by enabling our partners to achieve their payments vision.


What you will be doing
The role will focus on Identifying, developing and executing on payment adoption strategies to optimize our partners payment revenues.

You will also

  • Develop and execute agreed annual sales and marketing plans with partners to achieve mutual revenue budgets.
  • Lead the collaboration between internal and partner IT, product, and marketing teams to deliver agreed plans.
  • Develop and grow strong business relationships with nominated partners and their key accounts.
  • Provide detailed analysis and reporting on plan performance.
  • Own the remediation of partners cases with the support of our customer success team.
  • Contribute to the overall strategy by providing and championing partner feedback to support improvement.
  • Utilize salesforce to administer your account management process.
  • Ensures the retention, growth and customer satisfaction of merchant accounts and partnerships.
  • Evangelize company product suite with existing Partners.
  • Evaluate program trends and provide analysis and recommendations to management.
  • Work toward mutual goals, strategies, and objectives to build awareness and support of overall strategic benefits of partnerships to senior leaders.
  • Provide for financial analyses, longrange forecasting and analysis studies associated with allocated partnerships.
  • Monitors programs to assess the sales impact of offered solution(s) in the marketplace and the overall success of the partnership.
  • Monitors competitor activity in accounts and implements strategies to maintain account and block competitor advancement.
  • Other duties assigned as needed.

What you bring:

  • Excellent relationship management skills
  • Commercial experience to help our partners at c suite and operational level achieve their goals.
  • Minimum of 5 years account/relationship management experience
  • Excellent communication skills
  • A successful track record in developing and commercializing organizational relationships.
  • Problem solving skills.
  • Payment, Software, or solution focused environment experience

Added bonus if you have:

  • Direct payment industry experience
  • A good understanding of payments and/or API technology
  • Industry relevant education degree.

What we offer you

  • A competitive salary and benefits
  • A variety of career development tools, resources, and opportunities
  • The chance to work on some of the most challenging, relevant issues in the payment industry.
  • Time to support charities and give back in your community.

Privacy Statement


FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients.

For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model


Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies.

FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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Job ID JR0272438

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