Claims Consultant
1 week ago
As a Claims Consultant, your role will be crucial to Youi's reputation and relationships, playing a key part in end-to-end service delivery when our customers need us the most.
Being the contact point for clients and service providers, you will apply your exceptional problem-solving and communication skills to ensure a positive claims experience for Youi clients.
Responsibilities:
- Manage your portfolio of claims
- Assist customers in processing their claims from start to finish
- Engage in daily problem-solving to achieve positive outcomes for clients and Youi
- Act as a direct contact for customers and service providers to ensure smooth claim processing
A bit about you:
- Excellent communication skills
- Experience in administration with keen attention to detail is advantageous
- Ability to multitask and thrive in busy environments
- Strong problem-solving and decision-making abilities
- Familiarity with case or portfolio management is beneficial
If you don't match all criteria, we recognize transferable skills, so feel free to apply.
Why Youi?
Youi stands out by challenging the insurance industry norms, focusing on delivering a superior customer experience to individuals. Our exceptional customer service sets us apart, driven by our unique team members who value hard work and authenticity. At Youi, there's room for diverse journeys - persistence and curiosity can lead to success.
What We Offer:
- 22 Days Annual Leave, volunteer leave, and Annual Salary Reviews
- Career growth prospects with internal promotions
- Paid induction training and continuous career development
- Onsite Barber, Brow Bar, and Massage
- Games Room and access to the Youi Bicycle Fleet
- Various fitness classes and wellness sessions
- Free Skin Checks, Flu Jabs, and Wealth Mastery Sessions
- Onsite Car Detailing Service
- Discounted Insurance Products
- Work-life balance with set schedules
- Casual Dress Code
- Access to Olympic-size Pool and Gym
- End of Trip Facilities
Join us in our mission to transform the insurance industry with a customer-centric approach. Be part of our success story.
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