Facilities Manager

2 weeks ago


Melbourne, Victoria, Australia JLL Full time
JLL supports the Whole You, personally and professionally.

Shaping the future of real estate for a better world

At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities.

With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.


We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working.

We approach our work in a warmer, more optimistic, and inclusive way.

JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.

What this opportunity involves:


As the Facilities Manager, you will manage the day-to-day client activities for the assigned portfolio of properties composed of around 92,000 sqm situated in our state government account.

You will be the key point of contact for key stakeholders and clients.


Working with the team, you will assume overall responsibility for compliance, site budgets, accounting and finance, maintenance and operations, contract services, material purchasing, supplies & equipment, occupancy services and helpdesk interactions.


An Overview of the role:

Work in conjunction with the Helpdesk and manage escalations regarding contractor matters


Liaise and manage the Helpdesk to ensure works are completed in accordance with Key Performance Indicators (KPI's) in a timely manner and in accordance with the budget.

Effectively analyse fault logging records to identify trends and implement mitigation plans accordingly

Manage asset register including building, plant and equipment inspections and reporting

Ensure works do not impede occupation and/or operation of the facility without client approval

Oversee compliance across the portfolio in relation to contracts, budget, KPI's, stakeholders and JLL

Assist in budgeting and forecasting process and provide financial data to Finance Manager as required

Actively foster an environment encompassing teamwork, cooperation, performance excellence and personal success

Implement, comply with all internal management systems such as Corrigo, JLL onsite, CMO and iComply

Strive to achieve and maintain government sustainability aspirations, work collectively with ESS team

Sounds like you? This is what we are looking for:
Min. Bachelor's Degree in Facilities Management, Building, Business or other related field and/or 3-5 years experience in facilities, property management, hospitality or related field

Understanding of local OH&S requirements

Knowledge of vendor management for specialised services

Understanding of basic technical aspects of property

Demonstrated capacity to manage assets according to compliance regulations

Strong budget management and financial skills

Engaging communicator, good presentation skills and verbal/written communication proficiency

Self-motivated, confident & energetic

Outcome driven - able to focus on meeting all performance targets

Excellent planning & organisational skills with keen focus on work prioritisation to meet deadlines

What you can expect from us:
You'll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.


As an organisation, we don't just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings.

JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World's Most Ethical Companies.


We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military.

We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL

  • We're JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amaz


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