Administration Team Leader Mhb Emergency
1 week ago
Job no: 499076
Work type:
Fixed Term, Permanent
Location:
South Brisbane
Categories:
Administration
About the role
Administration Services has an exciting and rewarding opportunity for an experienced
Senior Administration Officer with a passion for Leadership and an aptitude to work as a
Team Leader for a period of 5 weeks.
Salary range:
$ $43.90 (MCA Level 4) plus superannuation and access to salary packaging
What you'll be doing
As an experienced Senior Administrator acting in a Team Leader role, the following expectations are considered.
- You will make a positive impact with your team in delivering patient support services. The role is fastpaced and everchanging. Your efficient, bestpractice processes will be evident.
- Seamless communication with your team. You will have the ability and maturity to equitably share workload, decision making and operational tasks.
- Coach, develop and supervise team members. Develop individuals to deliver highquality outputs using contemporary management approaches.
- Continual enhancement of service performance, processes, and practices to achieve high work standards by identifying and implementing improvement opportunities.
- Effective workforce management of service provision to meet business requirements and manage resources.
- Devise strategies and operational plans with your Manager and stakeholders to achieve work group outcomes.
- Effectively communicate with patients, visitors, and all levels of staff to resolve issues, deal with complaints, and manage changes to improve the patient experience.
- Build trusted relationships and effective working partnerships with internal stakeholders.
About you
You are an experienced Senior Administrator who is prepared to go the extra mile for clients and the team.
As a champion of customer services and processes, you effectively interact with your team, peers, and senior Management to ensure service performance is maximised.
You provide a safe, supportive and high performing team environment.To be successful in this role you will have:
- Previous experience with delivering operational administration, preferably in a complex health setting.
- Ability to manage and supervise a team, inspiring a team to deliver exceptional services, and ensuring the team achieves all tasks within timeframes and requirements.
- Proven experience with continuous improvement of processes and procedures and managing improvement opportunities with a range of stakeholders.
- Exceptional written and oral communication skills.
- High level office management and information systems skills, specifically MS Office and network information systems, and an ability to rapidly acquire advanced proficiency in such systems.
- Previous experience as an Acting Team Leader is preferred but not essential.
Applications close on September 8th September 2023.
Advertised: 25 Aug 2023 E. Australia Standard Time
Applications close: 08 Sep 2023 E. Australia Standard Time
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