Services Engagement Director

1 week ago


Melbourne, Victoria, Australia Genesys Cloud Services (PTY) Limited Full time

Services Engagement Director

A position for a professional who can identify strategic business opportunities to generate revenue and achieve sales objectives. The role requires the ability to recognize and successfully close deals.

What you will do:

  • Align with Account Executives and Sales leadership in Genesys pursuit teams
  • Pursue sales leads and potential clients
  • Network to develop strong business relationships, contributing to strategic planning
  • Build client relationships, deliver presentations and proposals
  • Maintain knowledge of market conditions and customer strategies for successful negotiations
  • Generate a pipeline of services orders to meet financial goals

You have been there and done this...

  • Bachelor's degree or equivalent professional experience, along with 5+ years of customer-facing sales experience
  • Strong leadership, communication, and interpersonal skills
  • Proven track record in sales leads generation, acquisitions, and relationship management
  • Familiarity with Salesforce and Project Management Certifications
  • Willingness to travel between 25% - 50% for customer visits and presentations

Important Notes:

Genesys does not accept resumes from agencies at this time.

Applicants for this role must have work rights in Australia.

About Genesys:

Genesys enables organizations worldwide to enhance loyalty and business outcomes through customer and employee experiences. With Genesys Cloud, organizations of all sizes can deliver personalized experiences at scale. Join the team and help shape the future of customer experience.

Reasonable Accommodations:

If you need assistance with the application process, please use the Reasonable Accommodations Form for support.

Equal Opportunity Employer:

Genesys promotes diversity and evaluates applicants based on qualifications without discrimination. Recruiters will not request sensitive information during the application process.



  • Melbourne, Victoria, Australia Customer Engagement Centre Full time

    As the first point of contact for our national business, you will support internal stakeholders across all business units and assist with the customer journey, in line with Metricon Homes' mission and values. Reporting to the Senior Customer Engagement Associate, your responsibilities will include: Reporting to the Customer Engagement Centre Team Leader,...


  • Melbourne, Victoria, Australia La Trobe University Full time

    Full-time/Continuing Teaching & Research Academic appointment and Leadership RoleLocated at La Trobe University's Sydney CBD CampusShape sector-leading practices and provide expert advice and strategic insightsExhibit your expertise in the higher education sector, leading teams and new initiatives in this newly created role.About the School of...


  • Melbourne, Victoria, Australia La Trobe University Full time

    Full-time/Continuing Teaching & Research Academic appointment and Leadership Role Located at La Trobe University's Sydney CBD Campus Shape sector-leading practices and provide expert advice and strategic insights Exhibit your expertise in the higher education sector, leading teams and new initiatives in this newly created role. About the School of Education...


  • Melbourne, Victoria, Australia Prospero Teaching Full time

    Director of Service- BEFORE & AFTER SCHOOL CAREDirector of service BEFORE & AFTER SCHOOL CAREJob HighlightsMelbourne – (South Eastern and inner-city suburbs of Melbourne)Director of serviceFulltime permanentExcellent supportive management team/ on job training availableExcellent salary reflecting your skills and experienceGreat 13k Bonus systemEach od...


  • Melbourne, Victoria, Australia Prospero Teaching Full time

    Director of Service- BEFORE & AFTER SCHOOL CAREDirector of service BEFORE & AFTER SCHOOL CAREJob Highlights Melbourne – (South Eastern and inner-city suburbs of Melbourne)Director of service Fulltime permanent Excellent supportive management team/ on job training available Excellent salary reflecting your skills and experience Great 13k Bonus system Each...

  • Service Director

    1 week ago


    Melbourne, Victoria, Australia Https:www.bebeejoin Full time

    Service Director - Melbourne, Australia - Monash Health Description Location: Melbourne | Southern Metropolitan Job type: Full time Organisation: Monash Health Salary: Salary not specified Occupation: Medical Reference: 65247 About Monash Health About Monash Doctors There are more than 3,000 Junior Medical staff and Senior Medical Staff positions at Monash...


  • Melbourne, Victoria, Australia Prospero Teaching Full time

    Director of service BEFORE & AFTER SCHOOL CARE Job HighlightsMelbourne – (South Eastern and inner-city suburbs of Melbourne) Director of service Fulltime permanent Excellent supportive management team/ on job training available Excellent salary reflecting your skills and experience Great 13k Bonus system Each od their Before & After School Care program...

  • Service Director

    1 week ago


    Melbourne, Victoria, Australia Monash Health Full time

    Location: Melbourne | Southern MetropolitanJob type: Full timeOrganisation: Monash HealthSalary: Salary not specifiedOccupation: MedicalReference: 65247About Monash HealthAbout Monash DoctorsThere are more than 3,000 Junior Medical staff and Senior Medical Staff positions at Monash Health in over 200 medical specialties, to help grow your career. We offer...


  • Melbourne, Victoria, Australia Forensicare Full time

    Location: MelbourneJob type: Full timeOrganisation: ForensicareSalary: Salary not specifiedOccupation: Medical and Nursing, MedicalReference: 15892Director of Clinical Services, Community Forensic Mental Health Service- Full time Clinical Leadership role for a Consultant Psychiatrist: Based in Clifton Hill:- Exciting career opportunityForensicare is a...

  • Board Directors

    1 week ago


    Melbourne, Victoria, Australia Davidson Group Services Full time

    Iconic Brand in the Education Sector Coopted Board Appointments Remunerated Position, 3year term 10 Meetings a yearWith campuses in Box Hill, Lilydale and Melbourne's CBD, Box Hill Institute (BHI) delivers professional education across the secondary, vocational education and training (VET) and higher education sectors. BHI offers a diverse range of courses...


  • Melbourne, Victoria, Australia Highett Community Financial Services Limited, Tas Community Bank Highett Full time

    Passionate about making a difference in your local community? Become a Community Bank Director and make a real impact.Highett Community Financial Services Limited is currently seeking multiple Directors to join our Board.We are expanding our volunteer board and are seeking skilled Directors experienced in local community partnerships, legal, marketing, PR...


  • Melbourne, Victoria, Australia Farm Credit Services Full time

    Senior Director Corporate Communications FULL_TIME Job Title Senior Director Corporate Communications Who we are:Farm Credit Bank of Texas is a $37.3 billion wholesale bank that has been financing agriculture and rural America for over 100 years. Headquartered in Austin, Texas, we provide funding and services to rural lending associations in five states,...


  • Melbourne, Victoria, Australia Farm Credit Services Full time

    Who we are:Farm Credit Bank of Texas is a $37.3 billion wholesale bank that has been financing agriculture and rural America for over 100 years. Headquartered in Austin, Texas, we provide funding and services to rural lending associations in five states, and we are active in the nation's capital markets.While you may not be familiar with our name, Farm...


  • Melbourne, Victoria, Australia Farm Credit Services Full time

    Who we are:Farm Credit Bank of Texas is a $37.3 billion wholesale bank that has been financing agriculture and rural America for over 100 years. Headquartered in Austin, Texas, we provide funding and services to rural lending associations in five states, and we are active in the nation's capital markets.While you may not be familiar with our name, Farm...


  • Melbourne, Victoria, Australia State Government of Victoria, Australia Full time

    Organisation: Department of Transport and Planning Occupation: Executive Management Reference: 4590 About the Role This is a fixed term SES 2 roleWe are seeking a dynamic Executive Director, Bus Services to join our Public Transport division. This pivotal role involves leading multi-skilled teams in the comprehensive management of bus services across both...


  • Melbourne, Victoria, Australia State Government Of Victoria, Australia Full time

    Organisation: Department of Transport and Planning Occupation:Executive Management Reference: 4590 About the Role This is a fixed term SES 2 role We are seeking a dynamic Executive Director, Bus Services to join our Public Transport division.This pivotal role involves leading multi-skilled teams in the comprehensive management of bus services across both...


  • Melbourne, Victoria, Australia State Government of Victoria, Australia Full time

    Organisation:Department of Transport and PlanningOccupation:Executive ManagementReference:4590About the RoleThis is a fixed term SES 2 roleWe are seeking a dynamic Executive Director, Bus Services to join our Public Transport division. This pivotal role involves leading multi-skilled teams in the comprehensive management of bus services across both...


  • Melbourne, Victoria, Australia State Government Of Victoria, Australia Full time

    Organisation: Department of Transport and PlanningOccupation: Executive ManagementReference:4590About the RoleThis is a fixed term SES 2 roleWe are seeking a dynamic Executive Director, Bus Services to join our Public Transport division.This pivotal role involves leading multi-skilled teams in the comprehensive management of bus services across both...

  • Directors

    1 week ago


    Melbourne, Victoria, Australia Https:www.bebeejoin Full time

    Directors - Melbourne, Australia - Independent Disability Services Description Organisation type; NFP/Charity Industry; Disability Services Skills Sought; The IDS Board is seeking Directors with a broad range of skills including Marketing, Communications, Digital Transformation, Legal, Governance, Strategic Planning.IDS Inc.operates a skills-based board with...

  • Service Director

    1 week ago


    Melbourne, Victoria, Australia Nido Early School Full time

    Nido Early SchoolAscot Vale is a gorgeous service with a well-established and much-loved team. The Reggio Emilia inspired play spaces extends both inside and outside, setting children's imagination alight through engagement and discovery.WHAT YOU'LL ENJOY: World class facilities and resources (inspired by the Reggio Emilia philosophy and Early Years Learning...