Academic Services Officer

1 week ago


Perth Central Business District, Australia University Of Western Australia Full time
We have an opening for an Academic Services Officer to join our team at UWA College.

This is the University of Western Australia's new pathway college, designed to prepare international students for success at UWA, students benefit from a tailored learning experience across a range of Foundation and Diploma programs, providing the ideal preparation and a packaged pathway to continue their studies at UWA.


As the Academic Services Officer, you will be a key member of the UWA College student and academic services team, providing student and academic administration services for all UWA College staff and students, ensuring that the duties are carried out in an efficient and timely manner.


You will use your excellent communication skills to engage with stakeholders both within UWA College and across the broader UWA and INTO network.


Key responsibilities

  • Contribute to the maintenance of a student focussed and welcoming UWA College environment through participation in events and engagement with the student cohort
  • Effective development, maintenance and management of student record systems and procedures, including, exams, timetabling, progression and results
  • Management of data and information as required by the Academic Services Manager
  • Support the delivery of Orientation and the enrolment of UWA College students
  • Delivery of effective Academic administration
  • Support the functions and processes associated with the delivery, monitoring and assessment of academic programmes to the required quality standards; provide front line support to Academic teaching staff in doing so
  • Be familiar with the duties of other Academic and Students Services roles in order to provide cover for their duties as agreed with the Academic Services Manager
  • Develop and maintain effective relationships with INTO Staff, University Partners and other stakeholders on a wide range of academic support matters
  • Assist with the induction of staff on Academic Services procedures and systems including setting up accounts on relevant systems
  • Support and suggest continuous improvements to systems and processes, including, where appropriate, provision of relevant training for staff
  • Contribute to the development of a collaborative working environment to maintain and enhance the quality of the student learning experience and the working conditions of College staff
  • Demonstrate professional levels of engagement and service to students and staff at all time

About you

  • Strong administrative skills and excellent attention to detail
  • Experience of administration in a fastpaced changing environment
  • Excellent time management
  • Ability to communicate with, build and manage relationships with peers, senior managers, academic stakeholders, parents and students from a range of linguistic, ethnic and cultural backgrounds, and ensure that the message is understood
  • Excellent IT skills with proving in depth knowledge and experience of Microsoft Office, particularly Excel
  • Ability to collate and analyse data
  • Consistently displays a positive approach to the working environment
  • Flexibility and willingness to undertake and learn new tasks
  • Good analytical and decisionmaking skills
  • Ability to prioritise, meet deadlines and work under pressure
  • Committed and responsible for promoting and safeguarding the welfare of children and young adults

Location
UWA College, Crawley Campus, 35 Stirling Highway, Perth WA 6009

Closing date:
Monday, 28 August 2023

Full details of the position's responsibilities are outlined in the position description: Academic Services Officer

About UWA College
UWA College is The University of Western Australia's new pathway institution.

Designed to prepare international students for success at UWA, students will benefit from a tailored learning experience across a range of Foundation and Diploma programs - providing the ideal preparation for students to continue their studies at UWA.


About INTO University Partnerships
UWA College is operated and run under contract to the University by INTO University Partnerships.

INTO University Partnerships is a global provider of pathway programs, with 24 University partnerships across the UK, the US and Australia.

For more information, see INTO and UWA College Partnership.

We Grow Together
At INTO, we're in the business of growth. From school to university. From home to somewhere new. From dreams to career plans to long-awaited first days. And we believe growth isn't just for students - it's for our people too.

At INTO, growth means opportunities to feed your curiosity, to develop your skills and your career. It means staying true to our start-up soul, boldly saying "yes" and constructively saying "no". It means building deeper relationships. And it means playing your part in our wonderfully diverse international community. Our dedication to growth - for students, our university partners and agents, for each other

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