Business Analyst(Rostering transformation experienced)

1 week ago


Melbourne, Victoria, Australia Milestone IT (Milestone Information Technology) Full time
Business Analyst(Rostering transformation experienced)
  • Australia - VIC
  • Melbourne - All locations

Added Friday 2nd of February :49:10 PM

Join the thriving team at a leading nationwide retail business committed to delivering exceptional products and services. As we embark on transformative initiatives, we are seeking a skilled and dedicated Business Analyst to play a key role in implementing rostering and HR transformation projects that will drive operational excellence and enhance the employee experience across our extensive retail network.

Position: Business Analyst - Rostering and HR Transformation

Responsibilities: As a Business Analyst specializing in rostering and HR transformation, you will be a crucial contributor to the success of our retail operations. Your primary responsibilities will include:

Rostering Transformation: Lead and support the implementation of rostering solutions that optimize workforce management, ensuring efficient scheduling and resource allocation across our nationwide retail locations.

HR Transformation: Drive HR transformation initiatives, collaborating with key stakeholders to identify areas for improvement and implementing solutions that enhance employee engagement and satisfaction.

Service Delivery Optimization: Work closely with cross-functional teams to identify opportunities for improving service delivery processes and ensuring a seamless customer experience.

Requirements Gathering: Collaborate with business stakeholders to understand their needs and capture detailed business requirements for rostering and HR transformation projects.

Data Analysis: Conduct data analysis to identify trends, patterns, and insights that inform strategic decision-making for workforce and HR management.

Stakeholder Management: Build strong relationships with retail operations teams, HR professionals, and other relevant stakeholders to ensure successful project delivery and alignment with business objectives.

Documentation: Create comprehensive documentation, including business process flows, use cases, and functional specifications.

Qualifications:

  • Bachelor's degree in Business Administration, IT, or related field. Master's degree is a plus.
  • Proven experience as a Business Analyst with a focus on rostering, HR transformation, and service delivery within the retail sector.
  • Strong understanding of retail operations and workforce management.
  • Excellent analytical and problem-solving skills.
  • Effective communication and interpersonal skills.
  • Experience with relevant software tools and technologies.
  • Ability to travel nationwide as needed.
  • Competitive salary and performance-based bonuses.
  • Flexible work hours and hybrid work model.
  • Exciting opportunities for career growth within a dynamic retail environment.

If you are a motivated and experienced Business Analyst with a track record of success in rostering, HR transformation, and service delivery within the retail sector, we invite you to apply and be part of our innovative and growing team.

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