Multi-site Leader

1 week ago


Melbourne, Victoria, Australia ECCO Shoes Full time
Work for a fantastic premium brand that respects diversity & sustainability

  • Great team, benefits and flexible work environment
  • Paid onthejob training, inhouse programs & career development

CREATE THE FOOTPRINTS OF TOMORROW


At ECCO, you become part of a global family of more than 25,000 people who are proud to support a high quality, innovative, sustainable and responsible shoe manufacturing company.

ECCO respects our world environment by reducing emissions, waste and consumption of materials, energy and water.

We produce and sell high-quality modern shoes and accessories through our diverse workforce who receive lifelong learning and development at all stages of their career.


About the Role:

ECCO is looking for a highly motivated and competitive Multi-Site Leader with a passion to succeed.

Focused on stepping up Operational Excellence and Leading your team within your portfolio of stores - Emporium, South Wharf & Myer Melbourne.

This position will have responsibility for elevating your teams through coaching and training to drive productivity and to control costs with strong operational efficiencies to drive profitability.


Tasks & Responsibilities:

  • Lead and coach the store team leaders within your portfolio to deliver exceptional customer service, uphold our quality brand, and achieve store objectives in a safe work environment
  • Staff scheduling and recruitment activities
  • Induction/onboarding, overseeing probations and overall performance management of teams
  • Ensure Visual Merchandising plan and Mystery Shopper standards are upheld across portfolio
  • Responsible for overall operation of stores, including compliance with policies and procedures and upholding best practice
  • Uphold P&L through effective management of store budgets and revision of KPIs and sales targets
  • Assist in store openings and refits
  • Train the team on product, VM and sales techniques

Skills & Experience:

To be successful in this role you will possess:

  • Retail management experience as a retail store manager, cluster manager or area manager capacity
  • Motivation to lead and drive your team to succeed in an exciting fastpaced work environment
  • Demonstrated success in commercial management of profit and loss within a retail environment with the ability to identify and implement initiatives to drive profitability
  • Experience in coaching and training a team to achieve KPIs and sales target
  • A persuasive, collaborative and agile leadership style
  • Sound business acumen and a sound professional approach
  • A love for product knowledge and training with a willingness to learn and develop not only yourself but the team
  • The ability to work independently and manage competing priorities
  • Have a commitment and professionalism to providing exceptional customer service as an ECCO brand ambassador
  • Be motivated to lead and drive your team to succeed with a growth mindset in an exciting fastpaced work environment

Perks & Benefits:

  • Flexibility and work/life balance
  • Structured coaching and training programs to develop you individually and as a leader, including an induction schedule to set you up for success, engaging product and sales training to enhance your performance, and ECCO Leadership Programs for ongoing development
  • Reward and recognition programs, including a lucrative sales bonus incentive and monthly awards


Career progression opportunities
  • Headquartered in Denmark, we are a familyowned company that offers local and international opportunities
  • Pride in working for a globally successful, diverse & environmentally conscious employer
  • ECCO provides a progressive working environment for those who are seeking a career in retail, with a culture of ownership at all levels where everyone has a voice and makes an impact.

If this sounds like you...

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