Room Attendant

2 weeks ago

Newcastle, New South Wales, Australia Wests Group Full time

About us


The Anchorage Hotel and Spa is a luxury resort located in the picturesque Port Stephens, providing guests with a stunning base for activities such as whale watching, sailing, exploring the local coastline or simply relaxing by our pools.

Offering world class experiences including a showcase of the region's growing culinary reputation at The Wild Herring and The Galley Kitchen, and five star indulgence at the on-site Spa Lucca, The Anchorage Hotel and Spa is a destination like no other.

Busy all year round, The Anchorage Hotel & Spa offers luxurious accommodation from spacious rooms to mezzanine-style loft suites and an exclusive villa.

We value our staff, which is why we recognise and reward your hard work with our AMAZING staff benefits.

Being an employee of The Wests Group will give you access to the following perks and benefits:

  • Paid Parental Leave 18 weeks & 12 months of maintained superannuation
  • 5 days Wellbeing Leave proactively manage your wellbeing
  • Flexible work option
  • Aboveaward wages, paid overtime and penalty rates for weekends and Public Holidays
  • 17.5% annual leave loading
  • Paid traineeships and leadership development courses
  • Discount accommodation rates at The Executive Inn, The Gateway Inn and The Anchorage Hotel & Spa
  • Discounted nib Health Insurance
  • 24/7 Employee Assistance Programs
  • Free annual flu vaccinations

About the position
If you are craving work/life balance then look no further.

We operate on a 7 day rotating roster with working hours between 8:30am and 2:30pm, making this position ideal for school drop offs and social commitments.

Weekend availability is required, however you will receive penalty rates for your hard work and dedication to the position.

The duties and responsibilities of the role include:

  • Cleaning of rooms as per daily scheduling
  • Stocking of room attendant trolleys
  • Maintain chemical containers
  • Ensure cleanliness of storerooms and stock control
  • Making beds to meet required standard
  • Vacuuming of rooms and corridors and outside doorways
  • Cleaning of bathrooms and amenities
  • Laundry responsibilities
  • Maintaining public areas, including restaurant, function rooms and day spa.
  • Dusting and cleaning of furniture, mirrors and glass areas
  • Disposal of waste


The Anchorage Hotel & Spa is busy all year round, giving you the security that you will not just be working through seasonal peaks.


About you


You are dependable with impeccable standards in maintaining a clean, sanitised, tidy and pleasant environment for hotel guests and clients.

You enjoy being on your feet, working hard but, most importantly, having a laugh. Prior cleaning experience is desirable, however not essential as full training will be provided.

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