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Cabin Crew Base Operations Support

3 months ago

Brisbane, Queensland, Australia Qantas Airways Limited Full time
Opportunity to provide frontline and in person operational support to Qantas Domestic Cabin Crew and the Leadership team- Take an opportunity to grow and diversify your career- Permanent, Part-time positions available in Brisbane & Adelaide

Today, we're busy planning for tomorrow.

We look to the future to guide the way we innovate, helping us stay relevant and responsive in an always evolving industry.

You'll be challenged to do more with less and make the impossible possible. Along the way, you'll have plenty of fun, meet amazing people and have experiences like no other.


The Cabin Crew Base Operations Support role will be responsible for providing in person operational support for the cabin crew and ground-based leadership team within Qantas Domestic Cabin Crew, ensuring consistency of process and maintaining a high level of customer service.


In this role, you will undertake all the operational support functions and provide support to ensure financial, operational, customer and people targets can be achieved.

This will include, assisting with daily queries, preparing briefs, coordinating crew engagement events, supporting the coordination of tasks for onboarding and departure of crew, providing general support and ensuring orderly running of cabin crew base.

You'll have

  • Excellent time management with the ability to connect and support key stakeholders to achieve outcomes
  • Operations and customer service professionalism with a demonstrated depth of experience
  • Ability to manage and drive multiple activities simultaneously
  • Strong written, verbal and persuasive communications skills
  • A good understanding of the Qantas Group and how we support our people to achieve business goals
  • A selfmanagement orientation including achievement, flexibility and adaptability
  • Role model for the Qantas beliefs
  • Why Qantas?_
  • You'll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully._
  • There are many different opportunities across our team, which means you'll be able to grow both personally and professionally at Qantas. Your development is a priority for us so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You'll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we've got a great track record of supporting our people to take their career in so many different directions, the destinations are endless._
  • The Qantas employee benefits program offers amazing benefits that extend well beyond travel._
- _ We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays._
- _ We have flexible leave options: Make use of leave and flexible working opportunities including 14 weeks paid parental leave and the option to purchase additional paid leave for eligible employees._
- _ We'll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and _entertainment. You_ can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships._
- _ We'll support your wellbeing: Whether it's learning to better support your own and others' mental health, our interactive_ wellbeing app or your very own tailored nutrition plan._

Applications close: 24th May 2023