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Assessing Manager
3 months ago
Assessing Manager - South Australia or Tasmania
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Lead a team of Home Claims Assessors:
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Permanent role:
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Hybrid work location
WFH, On Road with the team & Office (
South Australia or Tasmania location)
The Role:
This role will lead approximately 10 Internal Home Claims Assessors who work virtually and on road across Tasmania & South Australia.
You will be responsible for ensuring our Assessing team deliver a Best in Class Claims experience for our internal claims team, business partners and customers.
What you'll do:
- Drive a high performing culture and a safe & inclusive workplace.
- Take ownership to drive your teams performance in achieving business targets and goals.
- Provide direction, support and leadership to your team through varied channels (virtually, on road & in office).
- Regular review and communicate business practices ensuring national consistency, governance and process standards are met.
- Engage with peers and key stakeholders to understand overall Home Claims performance and leverage your teams capability effectively (technical or event support).
- Look for and own continuous improvement initiatives aligned to our Assessing & Repair Strategy.
What you'll bring:
- Hands on practical people leadership
- Awareness of Home Insurance / Property Claims
- Full unrestricted drivers license
Suncorp Group is all about making a difference for people and in the communities, they call home. Few areas of our business are quite as foundational in making that difference as our Claims teams.
They provide support and understanding for customers in some of their most challenging times, while finding outcomes that get their lives back on a healthier, happier path.
Someone who can pick up the ins and outs of insurance processes - and deliver it to customers in a way that feels refreshingly simple.
Someone who's naturally empathetic and finds joy and pride in making a genuine difference - because you'll be doing that from the moment you start work each day.
At Suncorp we build inclusion by providing an environment where everyone can be themselves and feel valued, involved and respected for their perspectives and contribution.
Advertised: 24 May 2024 AUS Eastern Standard Time
Applications close: 02 Jun 2024 AUS Eastern Standard Time
