Insurance Specialist

2 weeks ago

Brisbane, Queensland, Australia Australian Retirement Trust Full time

Brisbane, QLD

An exciting opportunity exists to join our Member Resolution teams as an Insurance Specialist.

Why join us?

  • We're a hybrid-work organisation – we believe work is best done with a blend of in-person (at our purposefully designed HUBs) and remote (from your home).
  • When you are in one of our brand-new HUBs, you can take full advantage of end of trip facilities, yoga and multi faith room, parent and carer rooms, quiet rooms, BrewHub coffee facilities, and a multitude of team spaces that reflect our collaborative culture.
  • We provide excellent training and development opportunities to support your career progression and actively encourage internal mobility.

About the role

Every one of our team contributes to helping make our members' world better. As an Insurance Specialist, you will be the insurance subject matter expert You will have a detailed understanding of superannuation Insurance products, business operations and the portfolio of change. Working with key stakeholders you will represent Member Resolutions to ensure that the insurance business, business processes and environment is understood to support the smooth and efficient implementation of all change initiatives.

Day to day, you'll:

  • Be a central contact point to provide expertise on the processes & business operations for the insurance products.
  • You will engage with other SME's and stakeholders to identify impacts of business or Portfolio change initiatives.
  • Co-ordinate and communicate the overall impacts and interdependencies of change initiatives to the leadership team so they are informed and able to prioritise change and manage impacts including risks to service delivery.
  • Lead and execute data analysis across the membership database.
  • Support leaders and the business in the implementation of insurance initiatives. This includes coaching, and "hands on" delivery of initiatives as required.
  • Foster a culture of sustainable continuous improvement by identifying and driving opportunities for improvement.

This role is available as a permanent opportunity.

About you

It goes without saying you'll be a great communicator with top notch interpersonal skills we'll also expect you to pick up problems and come up with quick, creative ways to solve them. It's quite likely your tick some of the following boxes too:

  • Bachelor's Degree in Business, Finance, IT or other related field, or equivalent work experience.
  • Extensive experience in the superannuation and life insurance industry and understanding of business operational processes is required.
  • Experience working in change areas or an analytical role in a variety of complex situations, preferably in a program/project environment. Understanding of end-to-end process design.
  • Demonstrated inclusive, collaborative and engaging approach; including the ability to consult, facilitate, negotiate and influence with a broad range of people at all levels.
  • Highly developed analytical and organisational mindset together with effectiveness in building and implementing new processes and procedures as required.

About us

Our 2.3 million members trust us to take care of over $260 billion in retirement savings. That's a whole lot of trust We're all about shaking things up and doing things differently to help our members retire with confidence.

Our inclusive culture means you'll be valued and heard in a respectful workplace. We've created an environment where you can be yourself and do amazing work. It's that simple.

Apply online now

Everyone is welcome to apply. We value diverse thinking, cultures, perspectives, backgrounds, and abilities.

Closing date for applications is COB Sunday, 2 June 2024

You'll hear from us after the closing date whether you make it through to the next round or not - we think that's only fair. It's why we're part of the Circle Back Initiative.

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