Technical Coach

1 week ago

Brisbane, Queensland, Australia Vero Insurance Full time
Jobs - Job Details - Technical Coach - Complex Claims

Careers at Suncorp

Take the next step. Be part of something bigger at Suncorp.

Technical Coach - Complex Claims

Job No: 671443

Brisbane - Inner Suburbs & CBD

Max Term Full Time

Insurance

Pay Band 4

Showcase your commercial claims experience, optimise operational processes and coaching for performanceCasualty and Specialty Claims focusPartner with Team Leaders and Technical Specialists to develop technical career pathways growing our internal talentBrisbane, Sydney or Melbourne location6 month role

We are looking for someone ready for the next career challenge in commercial insurance. Well experienced, ideally claims but alternatively relevant legal, underwriting, recoveries or customer relations backgrounds, who now want to develop their coaching and mentoring skills, to progress their careers in technical claims management toward a senior claims portfolio manager or technical specialist, focussing on complex claims environments of casualty and specialty lines.

You will work closely with the broader technical community to establish frameworks and practices, optimising claims outcomes for customers and enabling the growth and development of claims officers from new starters to specialist claims portfolio managers.

While the role is a 12-month opportunity initially, proven and capable performers will have visibility internally of new permanent opportunities as they may arise and likely before they are advertised.

What you'll do

Onboarding, structured and adhoc training and change deliveryAssist Team Leaders with capability assessment and development plans for their team membersBusiness process optimisationSupport Technical Specialists and technical mentoring program to uplift technical decision makingEvolve the quality review process to better identify and manage risksDesign of all relevant technical development frameworks for long term effectiveness and sustainabilityLeverage business intelligence claims customer data and subject matter expertise to inform operational improvements and enhance customer and broker experiences.

What you'll bring

Demonstrated commercial claims experience preferably in casualty and/or financial lines, either in direct claims management roles or related processes such as legal, underwriting, recoveries or customer relationsProven experience in achieving outcomes through mentoring and coaching othersStrong commercial acumen and analytical mindsetPassion for customers, fair and accurate decision making and a drive to help others succeed.

What we can offer you

Discounts of up to 25% on our various Insurance, Banking & Superannuation productsFlexible working environment and arrangements; genuine focus on work-life balanceNumerous discounts with our corporate partners (retail & shopping / travel & holiday / health & wellbeing)We offer support and various programs for our people: (Employee Assistance Program (EAP), Referral Program ($600), Facilities for nursing mothers, Years of Service Recognition)

Suncorp is a leading financial services provider in Australia and New Zealand, enabling more than nine million customers to better protect and enhance their financial wellbeing. With a heritage dating back to 1902, we have grown to become a top-20 ASX-listed company with over 13,000 people. We offer banking, wealth management and insurance products and services through our well-recognised brands including Suncorp, AAMI, GIO, Apia, Shannons and Vero, as well as those from our partners.

Joining Suncorp, you will be joining an organisation which cares and is proud of our achievements in being recognised for:

Money magazine's Bank of the Year and Business Bank for the fourth consecutive year Creating our Peace of Mind Package which provides immediate financial relief for customers (2020)Developing our Small Business COVID-19 Relief Package to support our Insurance customers (2020)Member of the RE100 Global Corporate Renewable Energy Initiative (2020)Named an Inclusive Employer by the Diversity Council of Australia Employer of Choice for Gender Equality for sixth consecutive year

If this opportunity sounds like the challenge you have been looking for

  • Technical Coach

    1 week ago

    Brisbane, Queensland, Australia Suncorp Group Full time

    Showcase your experience in commercial claims, optimize operational processes, and coach for performanceSpecialize in Casualty and Specialty ClaimsCollaborate with Team Leaders and Technical Specialists to create technical career pathways for internal talent growthLocation in Brisbane, Sydney, or Melbourne6-month roleWe are searching for someone ready for...

  • Technical Coach

    1 week ago

    Brisbane, Queensland, Australia Suncorp Group Full time

    Showcase your commercial claims experience, optimise operational processes and coaching for performance Casualty and Specialty Claims focus Partner with Team Leaders and Technical Specialists to develop technical career pathways growing our internal talent Brisbane, Sydney or Melbourne location 6 month role We are looking for someone ready for the next...

  • Technical Coach

    1 week ago

    Brisbane, Queensland, Australia Suncorp Group Full time

    Showcase your commercial claims experience, optimise operational processes and coaching for performance:Casualty and Specialty Claims focus:- Partner with Team Leaders and Technical Specialists to develop technical career pathways growing our internal talent:Brisbane, Sydney or Melbourne locationWe are looking for someone ready for the next career challenge...

  • Agile Coach

    1 week ago

    Brisbane, Queensland, Australia Etainsolutions Full time

    Open To: AustralianCitizens with or able to Pass Baseline ClearanceLocation:Canberra Or Brisbane (On-site or Hybrid)You will be part of a team who is responsible for building and supporting data analytics platforms and related capabilities and development of technical solutions to support the department's Skills and Training programs, and is the primary...

  • Agile Coach

    1 week ago

    Brisbane, Queensland, Australia CYOS Solutions Full time

    Application closing date: Monday, 15 May :59pm, Canberra time (in Canberra)Estimated start date: Thursday, 01 June 2023Location of work:QLDLength of contract: Until 30 June 2024Contract extensions: 1 x 12 monthsSecurity clearance: Must be able to obtain BaselineRates: $100 - $130 per hour (inc. super)The Department of Employment and Workplace Relations is...

  • Agile Coach

    1 week ago

    Brisbane, Queensland, Australia Ignite Specialist Recruitment Services Full time

    Agile coach 12 months with 12 months of extensions Ability to obtain Baseline. Canberra, BaselineAbout:One of the Federal Govt department is looking to engage two Agile Coaches for the development of technical solutions to support the department's Skills and Training programs.Requirements:***- A minimum of 5 years' experience in software development...

  • Technical Lead

    1 week ago

    Brisbane, Queensland, Australia Flight Centre Full time

    Job no: 517710NSBrand: Flight CentreWork type: Full timeLocation: QueenslandCategories: Information & TechnologyHello, Hej, 你好, Salut**Flight Centre Travel Group (FCTG) are looking for a Technical Lead to oversee the design and development of technical solutions within the team. In this role, you will ensure solutions meet customer and business needs,...

  • Technical Lead

    1 week ago

    Brisbane, Queensland, Australia Flight Centre Full time

    Job no: 517702NSBrand: Flight CentreWork type: Full timeLocation: QueenslandCategories: Information & TechnologyHello, Hej, 你好, SalutFlight Centre Travel Group (FCTG) are looking for a Technical Lead to oversee the design and development of technical solutions within the team. In this role, you will ensure solutions meet customer and business needs, and...

  • Technical Lead

    1 week ago

    Brisbane, Queensland, Australia PM&E Full time

    Job no: 520493NSBrand: PM&EWork type: Full time, HybridLocation: QueenslandCategories: Information & TechnologyHello, Hej, 你好, Salut**About your opportunity...Flight Centre Travel Group (FCTG) are looking for a Technical Lead to oversee the design and development of technical solutions within the team. In this role, you will ensure solutions meet...

  • Agile Delivery Coach

    1 week ago

    Brisbane, Queensland, Australia Consultancy Full time

    We launched our business in 2009, and during these ten years have built an amazing reputation as experts in the Agile Transformation and Delivery, Lean Business Architecture, and Product Design & Innovation spaces.Listed six years running on AFW's Fast 100, demand for our services is high and so we're looking for a number of team level experienced Agile...

  • Agile Delivery Coach

    1 week ago

    Brisbane, Queensland, Australia Consultancy Full time

    We launched our business in 2009, and during these ten years have built an amazing reputation as experts in the Agile Transformation and Delivery, Lean Business Architecture, and Product Design & Innovation spaces.Listed six years running on AFW's Fast 100, demand for our services is high and so we're looking for a number of team level experienced Agile...

  • Technical Leader

    1 week ago

    Brisbane, Queensland, Australia Suncorp Group Full time

    Provide people and technical leadership to the Injury Liability Claims team Develop a culture of high performance, accountability and customer obsession Brisbane or Sydney location You will draw on your strong technical skills to enable you to lead a team of Claims Officers managing injury liability claims. You will also evaluate claims data...

  • Coach Builder

    1 week ago

    Brisbane, Queensland, Australia AUTOrecruit Full time

    Excellent hourly rate Northside Brisbane Location 4 day working weekAre you looking for your next great role that can offer a wide variety of tasks ?Our client have been the sole national distributor for Yutong buses since 2018, specialising in distributing Yutong buses and luxury coaches to a wide range of businesses and industries across Australia.Due to...

  • Technical Lead

    1 week ago

    Brisbane, Queensland, Australia Flight Centre Full time

    Job no: 516489SJDBrand: Flight CentreWork type: Full timeLocation: QueenslandCategories: Information & TechnologyHello, Hej, 你好, SalutAt Flight Centre Travel Group (FCTG) our purpose is to 'open up the world for those who want to see'. Every day, we give people all around the world the opportunity to experience something amazing - travelWe are looking...

  • Technical Specialist

    1 week ago

    Brisbane, Queensland, Australia Harmony Gold Mining Company Limited Full time

    Harmony is the largest gold producer by volume in South Africa and is a significant operator of gold tailings retreatment facilities. In Papua New Guinea, Harmony owns and operates the Hidden Valley mine and owns 50% of the Tier 1 Wafi-Golpu copper-gold project. Harmony recently acquired 100% of the Eva Copper project, a near-term copper project in...

  • Ctp Technical Advisor

    1 week ago

    Brisbane, Queensland, Australia Suncorp Group Full time

    Permanent opportunity:- Work collaboratively with the Leader to identify development opportunities for individuals and the team:Provide side by side technical coaching and mentoring to team members to help share knowledge:- Brisbane CBD locationThe purpose of this role is to provide technical assistance to the Sharing & Recoveries Team by contributing to and...

  • Technical Officer

    1 week ago

    Brisbane, Queensland, Australia Australian Retirement Trust Full time

    A fantastic opportunity exists to join our Member Operations team as a Technical Officer We now have a fulltime permanent and a fulltime 12-month fixed term vacancy.Why join us? State of the Art brand new office overlooking Southbank with end of trip facilities, yoga and multi faith room, barista coffee on every floor, indoor gardens and much more to...

  • Technical Officer

    1 week ago

    Brisbane, Queensland, Australia Lion Pty Ltd Full time

    19 Nov 2023- Brisbane, QLD, AUProducing a much-loved beverage iconic to Queensland, XXXX is a part of QLD culture Within the Supply Chain team at XXXX, we are empowered to make an impact through delivering best in class manufacturing solutions.As part of this, we have an opportunity for a Technical Officer to join our high-performing Quality team at XXXX....

  • Technical Director, Hydropower

    1 week ago

    Brisbane, Queensland, Australia Mott MacDonald Full time

    Technical Director, Hydropower - ElectricalAre you a skilled Electrical Engineer looking for an exciting challenge as a Technical Director in the field of Hydropower? Join our team at Mott MacDonald and be part of delivering major hydropower projects in Australia and New Zealand.With a strong track record in pumped hydropower energy storage projects and a...

  • Technical Coordinator

    1 week ago

    Brisbane, Queensland, Australia Rio Tinto Full time

    Technical Coordinator- Work within global teams driving improvement and assurance: Coordinate and help run global technical forums:- Innovative work environment, high visibility global improvement work: Flexible and agile working Brisbane or Perth basedAbout the roleFinding better ways to provide the materials the world needs.We have an exciting...