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Collections Officer
2 weeks ago
- 1 August 202 Location
- Brisbane Adelaide Street, Australia
- Category
- Professional Services and Executive
- Job Type
- Contract/Temp
Description:
We are a Supply Nation Certified recruiting and advisory business specialising in professional talent acquisition and employment solutions across Australia.
We are seeking a talented Collections Officer to assist in the management of arrears and debt collection activity in relation to business loans.
Role & Responsibilities:
- Working proactively with business loan borrowers who are experiencing hardship or other situations that are impacting on their capacity to make loan repayments.
- Action customer assistance requests made under the National Credit Code's hardship provisions.
- Taking appropriate action in respect of accounts that are in arrears in accordance with established policies, processes and timeframes.
- Monitoring agreed customer repayment arrangements.
Qualifications & Experience:
- Experience in business loan collection activity, combined with a good knowledge of the National Credit Code's hardship provisions.
- Knowledge of business loans processing.
- Good interpersonal skills required to be a productive team member together with good written and oral communication skills.
- Good administrative, time management and computer skills.
- Ability to communicate sensitively and effectively in carrying out the duties of the position.
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