Collections Officer

2 weeks ago


Brisbane Adelaide Street, Australia Rainy Day recruitment Full time
Published

  • 1 August 202 Location
  • Brisbane Adelaide Street, Australia
  • Category
  • Professional Services and Executive
  • Job Type
  • Contract/Temp

Description:


We are a Supply Nation Certified recruiting and advisory business specialising in professional talent acquisition and employment solutions across Australia.

Our vision is "Ethical Recruiting. Empowered People"


We are seeking a talented Collections Officer to assist in the management of arrears and debt collection activity in relation to business loans.


Role & Responsibilities:

  • Working proactively with business loan borrowers who are experiencing hardship or other situations that are impacting on their capacity to make loan repayments.
  • Action customer assistance requests made under the National Credit Code's hardship provisions.
  • Taking appropriate action in respect of accounts that are in arrears in accordance with established policies, processes and timeframes.
  • Monitoring agreed customer repayment arrangements.

Qualifications & Experience:

  • Experience in business loan collection activity, combined with a good knowledge of the National Credit Code's hardship provisions.
  • Knowledge of business loans processing.
  • Good interpersonal skills required to be a productive team member together with good written and oral communication skills.
  • Good administrative, time management and computer skills.
  • Ability to communicate sensitively and effectively in carrying out the duties of the position.
Our client provides an inclusive work environment where everyone's unique contribution is valued. They offer competitive remuneration and flexible work arrangements for a better work-life balance.
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