Credit Specialist

2 weeks ago


Melbourne, Victoria, Australia Treasury Wine Estates Full time

About the role


Reporting to the Regional Credit Manager ANZ & Asia, you will ensure all customer credit related activities are dealt with in a courteous, accurate & timely manner and adhere to the TWE's principles & credit policy.

Supporting the operations of the Credit/receivables process within the defined credit policies & guidelines, you will also oversee the activity of our offshore

  • Assist in managing to resolve customer disputes to remove obstacles to improve the customer experience
  • Monitor and approve Credit limit unblock within set guidelines & to meet the deadline for the release of orders to the warehouse for delivery.
  • Authorize new customer credit limit and existing customer credit extensions as per DAL limits.
  • Establish regular credit reviews throughout the entire customer lifecycle and during major economic shifts (global/domestic) in line with the TWE Credit Policy.
  • Proactively manage the debtor's exposure by evaluating market intelligence, risk profiles and sales input

About you


With a background in credit management, we are searching for a detailed and solution oriented professional with experience in a similar role.


  • Ability to manage multiple demands without compromising quality, accuracy and timeliness
  • Experience working with offshore partners (highly desired)
  • High level of customer service to internal and external stakeholders
  • Advanced MS Word, Excel
  • Knowledge of credit policies and processes

What's in it for you

  • AFR Boss Best Places to Work Top 10 Manufacturing and Consumer 202
  • Access to the world's most admired wines through our employee product allowance
  • Flexible/hybrid environment to empower you to be your best
  • Global opportunities across Australia & New Zealand, the US, Asia, UK/Europe
  • Opportunity to build a career across multiple functions (we're really good at doing this)
  • Structured development programs to support your health, wellbeing and career
- 'œTWEforME Day'
- '" an additional day of leave each year, for you to do you

  • Meetingfree Monday mornings (we all love this)

What's it like to work here?
We bring our whole selves, we're courageous and we deliver together '" that's our DNA. We're a passionate bunch who enjoy working together, like to have fun and keep things down-to-earth.

We're brave enough and care enough to have the right conversations to get the best outcome and are famous for our can-do attitude.

We're definitely 'œglass half full'
- people and see challenges as opportunities and move with pace to achieve our goals.

It takes all varietals

How to apply
In light of COVID-19, we are frequently reviewing our recruitment processes. Right now, we are conducting all interviews virtually.

This is a fluid situation and we will adapt our processes as we need to with any government guidelines or regulations.


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