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Customer Care Specialist

3 months ago

Sydney, New South Wales, Australia S2M Full time
12 month Contract / Hybrid Working Structure

  • Up to 72,150 inclusive of super
  • Gorgeous Office and central location
  • In walking distance Green Square Station
This brand is trusted & loved by thousands of Australian families and experiencing exciting expansion into new markets globally.

They are on the lookout for two enthusiastic and process-oriented Customer Care Specialists on a 12-month basis.


This is a chance to be part of a dedicated team, committed to making a significant impact on customers' lives during the early stages of parenthood.

The role is based in Zetland, Sydney, and is designed for individuals passionate about delivering exceptional customer service

  • 12 month Contract / Hybrid Working Structure
  • Up to 72,150 inclusive of super
  • Gorgeous Office and central location
  • In walking distance Green Square Station

Responsibilities:

  • Process orders and warranty claims efficiently.
  • Drive excellent customer reviews and maintain the company's positive image.
  • Contribute to enhancing customer experiences.

What we're looking for:

years in customer care, preferably in a product-based online environment.

  • Commitment and dedication to the customer experience; exceeding expectations with every interaction, demonstrating genuine concern and providing exceptional service.
  • Strong communication, organizational, and problemsolving skills.
  • A team player with a creative approach to customer solutions.

What they Offer:

  • A vibrant workplace with collaborative spaces and a studio for content creation.
  • Convenient location with excellent amenities.
  • A commitment to diversity and inclusion in the workplace.


If you're looking to make a difference in a forward-thinking company and excel in a customer-focused role, we can't wait to hear from you.