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Client Liaison Officer
1 week ago
Full time
Be the first point of contact for our valued clients at VMCH
Permanent full-time opportunity in Scoresby with fixed WFH days
Benefit from excellent salary packaging benefits
About the role
The Client Liaison Officer will work closely alongside relevant case managers to provide quality care to our respected clients at VMCH, establishing strong working relationships with relevant VMCH stakeholders and external.
Basic rostering queries
Incident reporting
New client intake
Inbound/ outbound calls
Post-sales aftercare to clients and staff
Adhere to relevant policies/ procedures.
This is a fast-paced environment requiring management of multiple tasks simultaneously, playing an integral part of the business.
About you
You have a knack for all things administration and show genuine care to older members of the community and their loved ones.
To be considered for this opportunity you will have.
Advanced computer literacy along with sound written and verbal communication
Ability to work collaboratively with all members in the workplace
Experience working in a similar role within the aged care sector or have genuine passion for aged care
Experience working with high volume in a fast-paced environment
A keen eye for detail and excellent organisational and time management skills
Why VMCH?
Because the people we employ make it a great place to work In addition, VMCH will provide you with:
A positive and supportive workplace culture
Be paid for
Excellent Salary Packaging benefits
Ongoing professional development
A competitive salary
Employee Assistance Program
Paid parental leave
Flexible rostering - perfect for those with school aged kids.
About us
Here at VMCH our services are as diverse as the people we support.
As a for-purpose organisation, compassion, respect, and inclusion aren't just words to us, they guide us in everything we do.
While we've been around for over a century, we're always moving forward.We stay true to who we are by supporting people and families to live their best lives, providing a place to call home and spaces to learn and grow.
If you meet the above criteria and are passionate about making a positive difference in people's lives, we would love to hear from you.
To work at VMCH, you will be required to supply proof of work rights, an Australian Criminal History Check, Evidence of Flu and Covid Vaccinations, a Victorian Employee Working with Children Check and comply with Child Safety standards.
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