![Acer Computer Australia](https://media.trabajo.org/img/noimg.jpg)
Reimbursement Officer
1 week ago
Reimbursement and Support Officer
Acer Computer Australia, a global IT company, is seeking a Reimbursement & Support Officer to join their
Customer Service Team based in Sydney.
This role support's Acer's Authorised Service Partners (ASPs) with reimbursement-related inquiries, payment processing, LVL 2 Escalations, shipping enquiries and communications.
The Reimbursement & Support Officer entails maintenance and organization of service partner payments, reviewing, assessing costing and pricing for Services, Warranty callouts, Part returns and penalties.
Key responsibilities include (but are not limited to):
Acer Service Partner Management
- Control additional callouts, travel requests and approvals
- Manage parts returns to drive FPR < 15 days
- Manage disputes and lvl2 escalations
- Manage and resolve shipping queries and Airroad tickets
- Maintain ASP records for payment, escalation lines and contact details
- Analyse trends and forecast costing based on expense and budgetary requirements
- Reconcile monthly vendor financial accounts and present to Management
- Manage the billing process for all chargeable services
- Process reimbursement claims, supplier invoices, credits, payments and penalties
Minimum Educational requirement
Bachelor's Degree /TAFE / Certificate in Business Administration or related studies
Experience, skill and competencies
- A minimum of 3 5 years' experience in a similar role within the insurance, financial industry or service oriented industries
- Previous experience in the IT industry would be an advantage
- Advanced data entry and numeracy skills
- Taskfocused, with high attention to detail and time management skills
- Sound technical analytical skills to identify unusual situations and provide appropriate solutions
- Excellent verbal and written communication skills; ability to engage stakeholders at all levels
- Ability to work efficiently and effectively with minimum supervision as well as within a team environment
- Ability to make timely and effective decisions, including when it is necessary to escalate
Job Type:
Casual
Salary:
$ $103.21 per hour
Schedule:
- Day shift
Ability to commute/relocate:
- Homebush, NSW 2140: Reliably commute or planning to relocate before starting work (preferred)
Education:
- Certificate I
- IV (preferred)
Experience:
Reimbursement Officer: 3 years (preferred)
Language:
- English (preferred)
Work Authorisation:
- Australia (required)
-
Administration Officer
1 week ago
Homebush, Victoria, Australia Pivotal Personnel Pty Ltd Full timeHomebush Location 5 Days per week 9am to 5pm Competitive RateThis role support's internal service teams with reimbursement-related inquiries, payment processing, Escalations, shipping enquiries and communications.They will be responsible for reviewing and submitting monthly payments, identifying and analysing trends as well as general admin support for the...
-
General Hand/market Store Person
1 week ago
Homebush, Victoria, Australia APG Workforce Full timeImmediate Start Located at Sydney Markets, Homebush Flower IndustryAPG Workforce are proud to work with an integrated grower, wholesaler and retailer of fresh-cut flowers and potted plantsWe are currently searching for a General Hand for their site located at Sydney Markets, Homebush.This is a unique opportunity, not to be missedAbout the role: Working hours...
-
Homebush, Victoria, Australia Optus Business Centre Group Full timeWe at Optus Business Centre Sydney Innerwest, don't sit back and let the future happen to us - we're out there making it. By expanding into new technology and relentlessly improving every day, we're creating a better tomorrow for all Australians. We believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life...
-
Reimbursement Officer
2 months ago
Homebush, Australia Acer Computer Australia Full time**Reimbursement and Support Officer** Acer Computer Australia, a global IT company, is seeking a Reimbursement & Support Officer to join their Customer Service Team based in Sydney. This role support’s Acer’s Authorised Service Partners (ASPs) with reimbursement-related inquiries, payment processing, LVL 2 Escalations, shipping enquiries and...
-
Administration Officer
2 months ago
Homebush, Australia Pivotal Personnel Pty Ltd Full timeHomebush Location - 5 Days per week 9am to 5pm - Competitive Rate This role support’s internal service teams with reimbursement-related inquiries, payment processing, Escalations, shipping enquiries and communications. They will be responsible for reviewing and submitting monthly payments, identifying and analysing trends as well as general admin support...
-
General Hand/market Store Person
2 months ago
Homebush, Australia APG Workforce Full timeImmediate Start - Located at Sydney Markets, Homebush - Flower Industry APG Workforce are proud to work with an integrated grower, wholesaler and retailer of fresh-cut flowers and potted plants We are currently searching for a **General Hand** for their site located at Sydney Markets, Homebush. This is a unique opportunity, not to be missed! **About the...
-
General Hand/market Store Person
22 minutes ago
Homebush, Australia APG Workforce Full timeImmediate Start - Located at Sydney Markets, Homebush - Flower Industry APG Workforce are proud to work with an integrated grower, wholesaler and retailer of fresh-cut flowers and potted plants We are currently searching for a **General Hand** for their site located at Sydney Markets, Homebush. This is a unique opportunity, not to be missed! **About the...
-
Receptionist/admin(Part Time)
2 days ago
Homebush, Australia Carel Industries s.p.a. Full timeCarel is an innovative global high-tech company, the leader in the evolution of control technology and humidification for air conditioning and refrigeration, listed at the Italian stock exchange. To foster our continuous growth, we are strengthening our organization and looking at smart professionals willing to join the team as contributors to company's...
-
Homebush, Australia Optus Business Centre Group Full timeWe at Optus Business Centre Sydney Innerwest, don’t sit back and let the future happen to us - we’re out there making it. By expanding into new technology and relentlessly improving every day, we’re creating a better tomorrow for all Australians. We believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives...