Collections Specialist

2 weeks ago

Greater Adelaide SA, Australia Plenti Full time

Who is Plenti?
Plenti is a fintech lender, providing faster, fairer loans by leveraging its smart technology. Plenti is a dynamic and innovative business that is growing strongly.

By continuing to deliver better customer experiences, Plenti is taking market share from incumbent players in the personal lending, renewable energy, and automotive finance markets.


We are a fast moving and ambitious business that seeks to recruit smart and capable people, who can take ownership of their role to help the business thrive.

With over 200 people based in Australia, Plenti is small enough so everyone can make a difference in their role, but we have very big ambitions as a team, as we go about building Australia's best lender.


Plenti is a founder led business that launched in 2014 and is now listed on the ASX, with annual revenue of over $200 million and a loan portfolio of over $2 billion.


What will you be responsible for?


As a Collections Specialist you will have the responsibility for an early stage arrears portfolio on our secured and unsecured loan portfolios, managing collection activities to maximize recoveries while maintaining our reputation for superb customer service.


  • Liaising with our external collections agencies, where required
  • Early stage skip tracing, where required
  • Assessing and responding to proposed debt agreements and bankruptcy petitions
  • Implementing and documenting effective collections processes, and creating a 'collections culture' with other team members
  • Building and maintaining strong relationships with senior management and other internal teams
  • Compliance with all regulatory obligations including the NCCP Act, Privacy Act, ASIC Regulatory Guides and AML/KYC requirements

What type of background will make you successful?

  • 2+ years' experience and demonstrated high performance in an unsecured or secured collections role
  • A strong understanding of credit and collections regulations
  • Extraordinary verbal communication ability and powers of persuasion
  • Superb organisation and attention to detail
  • An open, entrepreneurial personality
  • The ability to work autonomously, think on your feet and work in an evolving work environment dealing with complex enquiries

What's life like at Plenti?
Working at Plenti means joining a team that is high-performing, diverse, customer-focused and collaborative. It's a place where everyone can "make it happen" and share in the results and success.

If being in a dynamic industry as part of a market-leading fintech sounds like you, then join to help us reshape Australia's financial eco-system for the good.

In return, you will enjoy a culture of innovation and entrepreneurship to take your career further. We offer flexible working and volunteer and study leave to develop your skills.

We also have monthly social events, office snacks, company Townhalls and D&I initiatives and events to help you connect with your colleagues.

Plenti is committed to a diverse and inclusive workforce. We encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander people and people with disabilities.

When you apply, let us know any reasonable adjustments you may need during the interview process so we can accommodate you.

  • Collections Specialist

    4 weeks ago

    Greater Adelaide SA, Australia Plenti Full time

    **Who is Plenti?** Plenti is a fintech lender, providing faster, fairer loans by leveraging its smart technology. Plenti is a dynamic and innovative business that is growing strongly. By continuing to deliver better customer experiences, Plenti is taking market share from incumbent players in the personal lending, renewable energy, and automotive finance...

  • Collections Specialist

    4 weeks ago

    Adelaide, Australia Randstad Australia Full time

    Randstad are currently seeking professionals to join one of Australia's fastest growing finance lenders within their Contact Centre team team as a Collections Specialist.This is a fantastic opportunity for someone with a collections background to join an amazing team with an engaging and growth focused culture.Your new roleThis is a very important role in a...

  • Collections Specialist

    2 weeks ago

    Adelaide, South Australia Randstad Australia Full time

    Randstad are currently seeking professionals to join one of Australia's fastest growing finance lenders within their Contact Centre team team as a Collections Specialist.This is a fantastic opportunity for someone with a collections background to join an amazing team with an engaging and growth focused culture.Your new roleThis is a very important role in a...

  • Collections Specialist

    4 weeks ago

    Adelaide, South Australia Randstad Australia Full time

    Randstad are currently seeking professionals to join one of Australia's fastest growing finance lenders within their Contact Centre team team as a Collections Specialist.This is a fantastic opportunity for someone with a collections background to join an amazing team with an engaging and growth focused culture.Your new roleThis is a very important role in a...

  • Collections Specialist

    3 weeks ago

    Adelaide Region SA, Australia Plenti Full time

    **Who we are** Plenti is a fintech lender, providing faster, fairer loans through smart technology and outstanding customer service. Our proprietary technology delivers award-winning automotive, renewable energy and personal loans to help creditworthy borrowers bring their big ideas to life. We are a dynamic and innovative business that is growing very...

  • Collections Specialist

    2 weeks ago

    Adelaide, South Australia Plenti Full time

    Plenti is a fintech lender, providing faster, fairer loans by leveraging its smart technology. Plenti is a dynamic and innovative business that is growing strongly. By continuing to deliver better customer experiences, Plenti is taking market share from incumbent players in the personal lending, renewable energy, and automotive finance markets. We are a...

  • Collections Specialist

    2 weeks ago

    Adelaide, Australia Plenti Full time

    Who is Plenti?Plenti is a fintech lender, providing faster, fairer loans by leveraging its smart technology. Plenti is a dynamic and innovative business that is growing strongly. By continuing to deliver better customer experiences, Plenti is taking market share from incumbent players in the personal lending, renewable energy, and automotive finance...

  • Collections Specialist

    4 weeks ago

    Adelaide Region SA, Australia TeamViewer Full time

    Company Description TeamViewer is a leading global technology company that provides a cutting-edge platform to remotely access, control and support devices of any kind. Our software solutions empower our users and customers to bridge distances and digitalize their processes through seamless connectivity. Our team is committed to quality and passionately...

  • Collections Specialist

    2 weeks ago

    Adelaide Region SA, Australia TeamViewer Full time

    Company DescriptionTeamViewer is a leading global technology company that provides a cutting-edge platform to remotely access, control and support devices of any kind. Our software solutions empower our users and customers to bridge distances and digitalize their processes through seamless connectivity.Our team is committed to quality and passionately...

  • Payroll Specialist

    3 weeks ago

    Greater Adelaide SA, Australia RAA Full time

    **Are you looking for a Career Change?**: - **Exciting opportunity to join SA’s iconic RAA!**: - **Full-time permanent position based in Adelaide CBD** Are you looking for a career change or new role? We are looking for a driven and enthusiastic individual to join our team as a Payroll Specialist. No prior payroll experience is necessary, but we do seek...

  • Cyber Assurance Specialist

    7 days ago

    Greater Adelaide SA, Australia Heritage and People's Choice Full time

    Cyber Assurance Specialist About the role: As a result of this exciting and unique expansion, we are now offering a newly created opportunity for a suitably experienced and qualified Cyber Assurance Specialist to join our Cyber Security Team. In this role, you will report to the Cyber Engineering & Assurance Lead, and act as a member of an operational team...

  • Data Specialist

    2 weeks ago

    Greater Adelaide SA, Australia HAYS Full time

    Join a global market leader as their go-to Data Expert! **About the Organisation**: Headquartered in Adelaide, your new company boasts global operations spanning Europe, North America, South Africa, and Australia. As a 100% Australian-owned manufacturer, they are unwavering advocates of innovation. Established in the 1970s, their products now grace the...

  • Collections/ Accounts Receivable Specialist

    2 weeks ago

    Adelaide Region SA, Australia TeamViewer Full time

    Company Description TeamViewer is a leading global technology company that provides a cutting-edge platform to remotely access, control and support devices of any kind. Our software solutions empower our users and customers to bridge distances and digitalize their processes through seamless connectivity. Our team is committed to quality and passionately...

  • Hardship Specialist

    3 weeks ago

    Greater Adelaide SA, Australia Plenti Full time

    **Who is Plenti?** Plenti is a fintech lender, providing faster, fairer loans through smart technology and outstanding - customer service. We are a dynamic and innovative business that is growing strongly. By continuing to deliver better customer value and experience we are taking market share from incumbent players in the personal lending, renewable energy...

  • Behaviour Support Specialist

    3 weeks ago

    Greater Adelaide SA, Australia Edupi Full time

    Opportunities for career growth and progression - Fantastic work culture and supportive community - High standards and accredited training provided The Lizard Children's Centre Pty Ltd (also known as The Lizard Centre and The Lizard Children’s Centre), a wholly owned subsidiary of AAA Nextt Group Pty Ltd, is one of Australia's leading providers of...

  • Behaviour Support Specialist

    2 weeks ago

    Greater Adelaide SA, Australia Edupi Full time

    Opportunities for career growth and progression Fantastic work culture and supportive community High standards and accredited training providedThe Lizard Children's Centre Pty Ltd (also known as The Lizard Centre and The Lizard Children's Centre), a wholly owned subsidiary of AAA Nextt Group Pty Ltd, is one of Australia's leading providers of evidence-based...

  • Organisational Development Specialist

    4 weeks ago

    Greater Adelaide SA, Australia Elders Full time

    Nurture. Grow. Thrive. Accepting a role with Elders means you will be joining a team ready to support and grow your career. Be part of a culture that has been in the making for more than 180 years, a culture so strong it is almost tangible. Much like the farmers and communities we work with, you will experience, passion, dedication and resilience across all...

  • Dynamics Customer Insights

    2 weeks ago

    Greater Adelaide SA, Australia DDLS Australia Full time

    It’s not a word you’ll find in the dictionary, but it’s a word that means a lot to us. We define Lumify as the process of illuminating lives through learning. It’s about striving to be smarter, to do better, to go further, and to shine brighter. Our purpose is to turn change into opportunity by upskilling the world for tomorrow. From first-time...

  • Organisational Development Specialist

    2 weeks ago

    Greater Adelaide SA, Australia Elders Full time

    Nurture. Grow. Thrive.Accepting a role with Elders means you will be joining a team ready to support and grow your career. Be part of a culture that has been in the making for more than 180 years, a culture so strong it is almost tangible. Much like the farmers and communities we work with, you will experience, passion, dedication and resilience across all...

  • Energy Credit Specialist

    2 weeks ago

    Greater Adelaide SA, Australia Origin Energy Full time

    Lead efficient and effective debt minimisation activities - Hybrid working environment, min 2 days pw in the office - Adelaide based **Delivering good energy starts from within** It’s an exciting time to join Origin. Creating a great place to work means together we’re progressing our ambition to lead the energy transition through cleaner energy and...