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Whatever Whenever Supervisor
1 week ago
Job Description:
Job Number
Job Category Rooms & Guest Services Operations
Location W Brisbane, 81 North Quay, Brisbane, QUEENSLAND, Australia VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
NATURAL TALENT
Explore an exciting new career path at W Hotels where your natural talent is celebrated.
W Hotel's work culture is uniquely designed to spark your imagination and curiosity while bringing the W experience to life for guests.
CURATING ORIGINALITY TAKES TALENT
W Brisbane located at 81 N Quay, Brisbane City QLD 4000 is hiring a Whatever Whenever Supervisor
Responsibilities include:
Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.
Areas of responsibility comprise of:
assisting management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.
Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns.Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets.
Welcome and acknowledge guests; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.MI RECOGNITION
Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others.
MI CAREERS SOCIAL MEDIA ACCOUNTS
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DIVERSITY AND INCLUSION STATEMENT
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, peoplefirst culture. We are committed to nondiscrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe.
Whatever/Whenever is our culture and service philosophy that brings our guests' passions to life. If you are original, innovative, and always looking towards the future of what's possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International.Be where you can do your best work,
begin your purpose,
belong to an amazing global team, and
become the best version of you.
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Whatever Whenever Agent
1 month ago
Brisbane, Queensland, Australia Marriott Full timeJob Number Job Category Rooms & Guest Services OperationsLocation W Brisbane, 81 North Quay, Brisbane, Queensland, AustraliaSchedule Part-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementExplore an exciting new career path at W Hotels where your natural talent is celebrated. W Hotel's work culture is uniquely designed to spark your imagination...
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Whatever Whenever Agent
4 weeks ago
Brisbane, Queensland, Australia Marriott Full timeJob Number Job Category Rooms & Guest Services OperationsLocation W Brisbane, 81 North Quay, Brisbane, Queensland, AustraliaSchedule Part-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementExplore an exciting new career path at W Hotels where your natural talent is celebrated. W Hotel's work culture is uniquely designed to spark your imagination...
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Whatever Whenever Agent
1 week ago
Brisbane, Queensland, Australia Marriott International Full timeExplore an exciting new career path at W Hotels where your natural talent is celebrated. W Hotel's work culture is uniquely designed to spark your imagination and curiosity while bringing the W experience to life for guests. CURATING ORIGINALITY TAKES TALENT W Brisbane located at 81 N Quay, Brisbane City QLD 4000 is hiring a Whatever/Whenever Agent. As...
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Whatever Whenever Agent
1 week ago
Brisbane, Queensland, Australia Marriott International, Inc Full timeJob Number Job Category Rooms & Guest Services OperationsLocation W Brisbane, 81 North Quay, Brisbane, Queensland, Australia VIEW ON MAPSchedule Part-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementExplore an exciting new career path at W Hotels where your natural talent is celebrated. W Hotel's work culture is uniquely designed to spark your...
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Whatever Whenever Agent
1 week ago
Brisbane, Queensland, Australia W Hotels Full timeJob Description:Job Number Job Category Rooms & Guest Services OperationsLocation W Brisbane, 81 North Quay, Brisbane, QUEENSLAND, Australia VIEW ON MAPSchedule Part-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementAUTHENTICALLY YOUExplore an exciting new career path at W Hotels where your authenticity is celebrated. W Hotel's work culture is...
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Whatever Whenever Agent
1 week ago
Brisbane, Queensland, Australia Marriott International, Inc Full timeJob Number Job Category Rooms & Guest Services OperationsLocation W Brisbane, 81 North Quay, Brisbane, Queensland, Australia VIEW ON MAPSchedule Part-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementExplore an exciting new career path at W Hotels where your natural talent is celebrated. W Hotel's work culture is uniquely designed to spark your...
-
Whatever/whenever Agent
1 week ago
Brisbane, Queensland, Australia Marriott International, Inc Full timeJob Number Job Category Rooms & Guest Services OperationsLocation W Brisbane, 81 North Quay, Brisbane, QUEENSLAND, AustraliaSchedule Part-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementW DOESN'T RECRUIT EMPLOYEES,WE CAST TALENTBoldly coloring outside the lines of luxury, W turns the traditional notion of the extravagant hotel on its head....
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Whatever/whenever Agent
1 week ago
Brisbane, Queensland, Australia Marriott International, Inc Full timeJob Number Job Category Rooms & Guest Services OperationsLocation W Brisbane, 81 North Quay, Brisbane, QUEENSLAND, AustraliaSchedule Part-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementW DOESN'T RECRUIT EMPLOYEES,WE CAST TALENTBoldly coloring outside the lines of luxury, W turns the traditional notion of the extravagant hotel on its head....
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Whatever/whenever Agent
1 week ago
Brisbane, Queensland, Australia Marriott International, Inc Full timeJob Number Job Category Rooms & Guest Services OperationsLocation W Brisbane, 81 North Quay, Brisbane, QUEENSLAND, AustraliaSchedule Part-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementExplore an exciting new career path at W Hotels where your natural talent is celebrated. W Hotel's work culture is uniquely designed to spark your imagination...
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