Digital and Content Support Officer X2

1 week ago


Parramatta, New South Wales, Australia Ashdown Consulting Full time
$ $67.52 p/h + super

  • 3 Month Contract
  • Remote/Parramatta

Digital Content Support Officer | 3 Month Contract | Up to $74.94 p/h Including Super
- $ $67.52 p/h + super

  • 3 Month Contract
  • Remote/Parramatta

About the Company
We are seeking an experienced Digital Content Support Officer to join a large NSW government organisation based in Parramatta. The team consists of talented individuals who collaborate to achieve business objectives.

About the Role
We are currently seeking to appoint 2 Digital Content Support Officers. This position will provide administrative and technical assistance to Senior Content Officers.

It involves working closely as a team to plan all the tasks to assist with the successful migration of content into a Drupal CMS and existing website, transferring from a Sitecore CMS.


Key accountabilities include:

  • The Drupal Project involves the replatforming of the Departments website to a Drupal Content Management System (CMS). It supports the broader NSW governmentwide OneCX program to create a unified, customercentric, and innovative experience across all NSW Government websites.
  • The website has more than 5,000 pages of content and upwards of 5 million page views per year.
  • Assist the project team in the successful review, retirement, and transition of content from the existing Sitecore content management system to Drupal.
  • Provide administrative and technical assistance to Senior Content Officers.
A particular focus will be the pre-content migration tasks.

  • Tidying up of content in Sitecore CMS including saving and archiving of content, image, and video assets.
  • Archiving and unpublishing of content on the Sitecore CMS
  • Identifying and documenting broken media files, problems with tables and other issues with content.
  • Creating spreadsheets of duplicate page titles.
  • Identify images with the same file name.
  • Mapping and documenting components, guided by Senior Content Officers.
  • Find Teamsite links and redirect in website content, update and remove.
  • Assist with review of analytics and documentation of technical queries or functional requirements.

About You

  • Sitecore and Drupal skills essential.
  • Technical and digital expertise relating to websites and content.
  • Strong administration skills.
  • Government experience preferred

Benefits of contracting through Ashdown People

  • 5th largest supplier to the NSW Government
  • Get paid weekly
  • Offer Insurances for ABN Contractors
  • Consistent communication & transparency
  • Detailed onboarding & support


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