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Digital and Content Support Officer 2x

3 months ago

Parramatta, New South Wales, Australia Ampersand Full time

Pay rate:
$61.20 -$67.52 per hour + super.

  • Duration: ASAP START until 30 June 2024
  • Location: Parramatta + WFH


Pay rate:
$61.20 -$67.52 per hour + super.

Duration:
ASAP START until 30 June 2024

Location:
Parramatta + WFH

Responsibilities:

  • Tidying up of content in Sitecore CMS including saving and archiving of content, image, and video assets.
  • Archiving and unpublishing of content on the Sitecore CMS
  • Identifying and documenting broken media files, problems with tables and other issues with content.
  • Creating spreadsheets of duplicate page titles.
  • Identify images with the same file name.
  • Mapping and documenting components, guided by Senior Content Officers.
  • Find Teamsite links and redirect in website content, update and remove.
  • Assist with review of analytics and documentation of technical queries or functional requirements.
  • Escalation of problem areas to Project Manager and Senior Editor Lead for further discussion with Executive if required.
  • Attendance at Project Meetings as required and work in progress meetings with immediate project content team.

Requirements:

  • Sitecore and Drupal skills essential.
  • Technical and digital expertise relating to websites and content.
  • Strong administration skills.
  • Highly organized and ideally familiar with Excel spreadsheets and Google Analytics.
  • Excellent attention to detail in completing repetitive and manual tasks.
  • Comfortable working within a Content Management System and with a range of media assets including images, PDFs, video files and some limited content editing if required.
  • Good communication skills and ability to follow instructions/guidelines or process.
  • An understanding of NSW Government website content and digital standards and principles is highly desirable and/or best practice for digital content.
  • Must be diligent and able to work with mínimal supervision while also being a team player with a collaborative project team approach.