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Pos Enginer
2 weeks ago
Key responsibilities include:
Investigate, Diagnose, and Resolve PINpad Terminal incidents and problems in a timely and efficient manner.
Provide support for PINpad Terminals including both Verix and Engage devices.
Form part of a 24x7 on call roster as Primary or Secondary support.
Support QA teams
Resolve Incidents and Problems within the Payments Terminal's space.
Build Splunk queries to aid problem investigation
Knowledge & Expertise
At least 5 years work experience within a payments environment
An excellent understanding of real-time payments processing.
Must be able to read and interpret PC-EFTPOS client logs.
Detailed knowledge of:
PC-EFTPOS
Verix & Engage Operating Systems
Terminal Management
Splunk
ServiceNow/Remedy
Good understanding of problem/incident management and change management
Ability to multitask and deliver to outcomes under pressure
Strong stakeholder engagement skills
Excellent communication skills
A high level of analytical ability
Job Type:
Contract
Salary:
$ $40.00 per hour
Schedule:
- 8 hour shift
Supplemental pay types:
- Bonus
- Commission
- Overtime pay
- Performance bonus
Ability to commute/relocate:
- Sydney,
NSW:
Reliably commute or planning to relocate before starting work (required)
Work Authorisation:
- Australia (preferred)
Expected Start Date: 10/07/2023
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