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Helpdesk Analyst
2 weeks ago
- Fun, collaborative environment
- Possibility of on going extensions
You will be joining an well known global brand and given the opportunity to learn and develop your skill set.
This is a contract opportunity with an immediate startResponsibilities:
- Troubleshoot hardware and software issues
- Install, configure and maintain computer hardware and software systems
- Set up and maintain computer networks and ensure their security
- Maintain records of hardware and software inventory
- Provide training to endusers on the proper use of hardware and software systems
- Collaborate with other IT staff to ensure that technology systems are uptodate and functioning properly
- Continuously improve technical knowledge by attending workshops and training sessions
Requirements:
- 2+ years of experience in IT support
- Methodical troubleshooting approach
- Strong knowledge of Windows operating systems
- Excellent communication skills
- Ability to work in a fastpaced environment and manage multiple priorities
- Ability to work independently and as part of a team
- Willingness to learn new technologies and techniques
If you are a highly motivated and detail-oriented individual with a passion for IT and customer service, we encourage you to apply.
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