Helpdesk Analyst

2 weeks ago


Brisbane, Queensland, Australia Cadence Full time
Contract opportunity. Immediate start

  • Fun, collaborative environment
  • Possibility of on going extensions
Cadence Connect have been engaged on an exclusive basis to source a talented Helpdesk Analyst.

You will be joining an well known global brand and given the opportunity to learn and develop your skill set.

This is a contract opportunity with an immediate start

Responsibilities:

  • Troubleshoot hardware and software issues
  • Install, configure and maintain computer hardware and software systems
  • Set up and maintain computer networks and ensure their security
  • Maintain records of hardware and software inventory
  • Provide training to endusers on the proper use of hardware and software systems
  • Collaborate with other IT staff to ensure that technology systems are uptodate and functioning properly
  • Continuously improve technical knowledge by attending workshops and training sessions

Requirements:

  • 2+ years of experience in IT support
  • Methodical troubleshooting approach
  • Strong knowledge of Windows operating systems
  • Excellent communication skills
  • Ability to work in a fastpaced environment and manage multiple priorities
  • Ability to work independently and as part of a team
  • Willingness to learn new technologies and techniques


If you are a highly motivated and detail-oriented individual with a passion for IT and customer service, we encourage you to apply.


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