Applications Packager

3 weeks ago

Adelaide city centre, South Australia Datacom Full time
Our purpose

Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in.

Our team
Datacom is successful when our people are successful. So, we provide an open, friendly environment that offers career growth, challenges, and generous rewards. We strive to develop a culture that encourages interaction and promotes social activity. We work hard but we also know how to have fun.

We believe future success is dependent upon our commitment to hiring great talent and enabling them to achieve success through a supportive environment and by providing career development opportunities.

About the Role
This role will be providing key packaging services to one of our largest customers. As part of a broader team, you will be responding to contracted and project requests.

Please note that to be successful in this role, you must be an Australian Citizen and be able to achieve a Baseline or NV1 security clearance.

What you will do

As an Applications Packager you will:

  • Software packaging and repackaging. This will cover from discovery through to deployment support
  • Package based on BAU tickets as well as project
  • Participate in project planning sessions and project delivery
  • Prepare documentation for use by Operational staff
  • Analyse and rectify packaging problems
  • Leverage enterprise grade tools, processes, and frameworks to deliver high quality services and outcomes to Datacom customers in accordance with SLAs
Ensure outstanding levels of customer satisfaction by demonstrating timely, professional, and attentive responses to customers and colleagues

  • Operate in, and contribute to the winning culture of a high performing team
  • Identify service improvements, efficiencies and/or cost reductions for Datacom customers
  • Follow best practice methodologies and adhere to recognised ITIL processes (e.g., change/release).
  • Provide guidance and mentoring to lessor experienced Datacom staff to ensure overall competence and growth in the company continually improves
  • Take responsibility and accountability for technical aspects of solutions such as supporting bid responses, product and solution briefings, projects, proofofconcept management, and training of Datacom support staff.
What you'll bring

You will have 5 years' IT industry experience, preferably within an IT managed service provider, with approximately 3 years' experience in a similar Application Packaging role.

You will have exceptional knowledge of packaging tools, InstallShield, PACE etc. You will possess exceptional knowledge of Windows 10, 11 and MacOS operating systems. You will have knowledgeable skills in endpoint management platforms, System Centre Configuration Manager, Intune, VMware Workspace ONE and Jamf.

You will bring exceptional troubleshooting, customer service, communication, and prioritisation skills; and will be comfortable and able to work autonomously with mínimal supervision.

You will be comfortable with rapid change and be available to travel to Datacom, customer sites and conferences when required.

Customer Satisfaction

  • Ensure outstanding levels of customer satisfaction by demonstrating the following
  • Timely responses to customer queries
  • Professional verbal and written communication
  • Attendance to, and active participation in internal/customer meetings
  • Followup on assigned action items assigned during meetings
Team Engagement

  • Ability to operate in a team environment by demonstrating the following:
  • Be an effective ambassador for Datacom behaving in ways consistent with the Company Values
  • Develop effective working relationships with other members of the team to ensure the best team outcome
  • Consult directly with team members, client or other third parties to obtain required information or decisions
  • Demonstrate initiativetaking ownership of identified issues as well as effective communications for suggested resolution efforts
  • Perform work afterhours where required for project and/or support engagements.
  • Share relevant knowledge, experience, and ideas with team members with the aim of building team competence and culture
  • Provide constructive feedback to improve team and corporate capability
  • Initiativetaking open and honest communication at all levels and remains accountable for personal performance
  • Support other members of the wider Intelligent Workspace group wherever possible
Project Delivery

  • Commitment to exceptional project delivery by demonstrating:
  • Compliance with Datacom Delivery Methodologies
  • Ensure project design principals result in service improvements, efficiencies and/or cost reductions for the customer/Datacom post implementation
  • Successful and responsive project delivery within schedule and budget estimates
  • Assigned project activities are completed unsupervised or under guidance of the Project Manager if assigned
  • Close collaboration with customers to ensure delivery of

  • Application Packager

    2 weeks ago

    Adelaide, South Australia Talent International Full time

    Contract opportunity with extensions Adelaide Based Role Application Packaging experience We are seeking a strong Application Packager (L3) with strong SCCM background to work with a prestigious organisation in Adelaide. The following skills and experiences are essential: Must HaveExperience creating packages for deploying Windows applications in MECM/SCCM...

  • Applications Specialist

    2 weeks ago

    Adelaide, South Australia History Trust of SA Full time

    Job Opportunity: The Applications Specialist is responsible for coordinating and undertaking the administration, delivery and maintenance of applications. The role works collaboratively with internal and external users and stakeholders to ensure that applications meet business needs. Key components of the role: • Coordinate the implementation, delivery and...

  • Application Security Specialist

    2 weeks ago

    Adelaide, South Australia Transaction Network Services Full time

    An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives.Come join the excellence Overview The Risk Management area is responsible for identifying, assessing, and mitigating risk. May include establishing risk management procedures and processes to ensure adherence to...

  • Application Security Specialist

    3 weeks ago

    Adelaide, South Australia Transaction Network Services Full time

    An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives. Come join the excellenceOverviewThe Risk Management area is responsible for identifying, assessing, and mitigating risk. May include establishing risk management procedures and processes to ensure adherence to...

  • Application Security Specialist

    3 weeks ago

    Adelaide, South Australia Transaction Network Services Full time

    An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives.Come join the excellenceOverview The Risk Management area is responsible for identifying, assessing, and mitigating risk.May include establishing risk management procedures and processes to ensure adherence to...

  • Senior Applications Developer

    2 weeks ago

    Adelaide, South Australia ClearCompany Full time

    Great opportunity for a Senior .NET and React Developer to join a large State Government team.Senior Applications Developer | .NET and React Developer | State GovBased in Adelaide CBD | Some WFH - No Remote | ASAP startComp Market Rates | 6 month contract + exts | Apply nowAs the .NET and React Developer on this initiative you will be instrumental in...

  • Applications Support Analyst

    3 weeks ago

    Adelaide, South Australia Peoplebank Full time

    Location: Adelaide CBD Job Type: Contract Posted:about 2 months agoContact: Matthew Chatterton Discipline:General IT Reference: Peoplebank are currently recruiting for an Application Support Analyst (Microsoft tech stack) to work for our client, based in the Adelaide CBD (this is an onsite role).Working as part of a talented internal IT team, this job will...

  • Ndis Package Coordinator

    2 weeks ago

    Adelaide Hills, South Australia SA Health Full time

    Job no: 829927Work type: Part timeLocation: Adelaide Hills, To be negotiatedCategories: Administration and Clerical, Community Services- Barossa Hills Fleurieu Local Health Network, Mount Barker (however other regional locations across BHFLHN are negotiable):Salary: $65,606 $69,919 (pro rata) Temp P/T hrs p/wk, up to 7/6/ OPS3OverviewYou will be responsible...

  • Applications/Database Administrator

    3 weeks ago

    Adelaide, South Australia BDO Australia Full time

    About BDO BDO is a member of BDO International Pty Ltd, a worldwide network of public accounting firms. Our global organisation extends across 164 countries and territories, with 95,414 people working out of 1,713 offices all working towards one goal: to provide our clients with exceptional service. We are a firm built on a foundation of positive...

  • Transitional Care Package Case Manager

    3 weeks ago

    Adelaide Hills, South Australia SA Health Full time

    Job no: 854273Work type: Part timeLocation: Adelaide HillsCategories: Allied and Scientific Health, Community Services, Nursing/Midwifery- Barossa Hills Fleurieu Local Health Network Transition Care Program, Community and Allied Health, Mt Barker:Salary: $86,950 $100,729 p.a. (pro rata) AHP2; $100,343 $107,279 p.a.(pro rata) - RN/M2A:- Temporary Part Time...

  • Amd-xilinx Embedded Field Application Engineer

    3 weeks ago

    Adelaide, South Australia Avnet Full time

    About the Role:Reporting to the AMD-XLX FAE Manager, you will be expected to support the demand creation requirements of Avnet's key supplier - AMD-Xilinx.As a dedicated Embedded AMD-Xilinx Field Application Engineer, the chosen candidate will be responsible for accelerating the adoption of AMD-Xilinx – Adaptive Computing including Alveo, MPSo C, and...

  • Patient Liaison Officer Casual

    2 weeks ago

    Adelaide city centre, South Australia SA Health Full time

    Job no: 823663Work type: CasualLocation: Adelaide CBDCategories: Administration and Clerical- Central Adelaide Local Health Network The Royal Adelaide Hospital:- Salary ASO-3 $32.55/$34.69 per hour plus 25% casual leave loading - Casual:- 7 day Roster:- Required to work across RAH and QEH:- Due to the nature and location of the role applicants must be...

  • Executive Officer

    3 weeks ago

    Adelaide city centre, South Australia SA Health Full time

    Job no: 825430Work type: Full timeLocation: Adelaide CBDCategories: Administration and Clerical- Central Adelaide Local Health Network Office of the Chief Executive Officer:Salary: ASO4 $74,315 $77,901 pa:- Full-Time permanentThe Executive Officer is responsible for providing highly effective, proactive and confidential secretarial, administrative and...

  • Creative Solutions Adviser

    3 weeks ago

    Adelaide city centre, South Australia SA Health Full time

    Job no: 822713Work type: Full timeLocation: Adelaide CBDCategories: Administration and Clerical- Central Adelaide Local Health Network Royal Adelaide Hospital:Salary: ASO5 $83,273 $92,614 pa:- Full-time permanentThe Creative Solutions Adviser is responsible for the planning and delivery of graphic design and other creative design solutions to assist the...

  • Administrative Officer

    3 weeks ago

    Adelaide city centre, South Australia SA Health Full time

    Job no: 823011Work type: CasualLocation: Adelaide CBDCategories: Administration and Clerical- Central Adelaide Local Health Network Various locations:Salary ASO-2 $ $31.34 per hour plus 25% casual leave loading:- CasualThe Allied Health Administration Officer, CALHN RAH is accountable for the efficient administrative support service to all Disciplines of...

  • Executive Officer

    3 weeks ago

    Adelaide city centre, South Australia SA Government -SA HEALTH Full time

    SA HealthJob reference: 825430Location:ADELAIDEJob status: OngoingEligibility: Open to Everyone- Central Adelaide Local Health Network Office of the Chief Executive Officer:Salary: ASO4 $74,315 $77,901 pa:- Full-Time permanentThe Executive Officer is responsible for providing highly effective, proactive and confidential secretarial, administrative and...

  • Patient Liaison Officer Casual

    3 weeks ago

    Adelaide city centre, South Australia SA Government -SA HEALTH Full time

    SA HealthJob reference: 823663Location:ADELAIDEJob status: CasualEligibility: Open to Everyone- Central Adelaide Local Health Network The Royal Adelaide Hospital:- Salary ASO-3 $32.55/$34.69 per hour plus 25% casual leave loading - Casual:- 7 day Roster:- Required to work across RAH and QEH:- Due to the nature and location of the role applicants must be...

  • Human Resources Business Partner Lead

    3 weeks ago

    Adelaide city centre, South Australia SA Health Full time

    Job no: 827760Work type: Full timeLocation: Adelaide CBDCategories: Administration and Clerical- Central Adelaide Local Health Network, Roma Mitchell House, Adelaide:Salary ASO-8 $117,554 $121,992 pa:- Full-time temporary up to 26/4/24The Lead - HR Business Partner will work towards the achievement of CAHLN's strategic objectives by building leaders'...

  • Cardiology Clinical Ep Fellow

    3 weeks ago

    Adelaide city centre, South Australia SA Government -SA HEALTH Full time

    SA HealthJob reference: 820830Location:ADELAIDEJob status: Long Term ContractEligibility: Open to Everyone- Central Adelaide Local Health Network The Royal Adelaide Hospital:Salary MDP-2 $86,635 $140,058 pa:- Temporary up to 2/2/26 and part-time working 4 hours per weekResponsible for the initiation, performance and analysis of cardiovascular research which...

  • Talent Acquisition Specialist

    3 weeks ago

    Adelaide city centre, South Australia SA Government -SA HEALTH Full time

    SA HealthJob reference: 823728Location:ADELAIDEJob status: Short Term ContractEligibility: Open to Everyone- Central Adelaide Local Health Network Roma Mitchell House, Adelaide:Salary: ASO5 $83,273 $92,614 (p.a.):- Full time temporary Contract up to 29/12/23About the RoleWe are currently on the hunt for an experienced Talent Acquisition Specialist, Systems...