System Analyst

1 week ago


Saint Leonards, Victoria, Australia BCS Technology Full time

Job Description

Requirements

  • Experience in Airline reservation systems such as Navitaire New Skies, Digital systems including B2C/B2B websites and mobile platforms, Distribution systems like GDS/Codeshare/Interline/API, Payment systems such as Payment gateways/portals, and Departure Control Systems like Navitaire
  • Excellent analytical and problem-solving skills, with attention to detail
  • Strong technical skills with a good grasp of software development concepts and databases (SQL)
  • Proven track record of providing application and technical support
  • Experience in IT Service Management (ITIL) framework and methodologies
  • Solid commercial understanding, gained from business studies or work experience
  • Hands-on experience with project work and process analysis
  • Effective written and verbal communication skills, capable of engaging with all levels of the organization
  • Demonstrated ability to thrive under pressure
  • Background in the Airline industry, particularly with low-cost carriers, or travel sector is advantageous
Preferable skillsKnowledge and familiarity with aviation and travel technologiesExpertise in New Skies SystemsNice to have skills:Previous experience in Service Desk or L1/L2 support roles
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