Technical Sales Specialist, Cell Analysis

1 week ago


Scoresby, Victoria, Australia Thermo Fisher Scientific Full time
At Thermo Fisher Scientific, each one of our 125,000 outstanding minds have a unique story to tell. Join us and lend to our mission—enabling our customers to make the world healthier, cleaner and safer

When you're part of the team, you'll do important work. Surrounded by collaborative colleagues, you'll have the support and opportunities that only a global leader can give you. Our respected, growing organization has a strong strategy for the near term and beyond. Take your place on our skilled team and help us make meaningful contributions to the world. How will you help make a difference?

Job Title:
Technical Sales Specialist - Cell Analysis ANZ

Reports To:
Technical Sales Manager, ANZ

Position Location:
Adelaide, Brisbane, Sydney or Melbourne, Australia

OVERVIEW


This role will also be the primary driver of business development at assigned major customer call points to penetrate and grow current and new business.

Additionally, performing as a technical and business development leader within the sales force that drives strategic objectives and adoption of new products while working cross functionally across the organization.

As a part of our Biosciences Division, we all receive ongoing training (both technical and commercial), opportunities to learn and develop new/additional skills, participate in growth projects as well our corporate social responsibility programs or employee resource groups

***: Selling and promoting the cell analysis portfolio including imaging (microscopy), flow cytometry analysis, flow cytometry cell sorting, high content analysis & associated consumables in a defined territory (Australia/New Zealand).

Handling existing accounts and prospecting for new business that will advance sales growth.

Meeting and aspiring to exceed sales targets.

Providing information to and from the territory, including providing written reports as requested

Promoting the Employer's image and product reputation.

KEY RESPONSIBILITIES
Servicing and Handling the Customer Base

  • Produce Forward Call Cycle/Plan.
  • Make regular customer calls either with or without the local Sales person.
  • Identify new business opportunities and work with the Technical Sales Manager to develop sales potential.
  • Respond to enquiries and complaints that will reinforce the company's position.
Sales Promotion

  • Follow the directive selling program to improve the sales of the targeted products.
  • Attend Trade Exhibitions as required to generate leads and prospects for the company's products.
  • Conduct customer specific promotions to encourage sales growth and the development of a positive company position.
  • Develop and implement technology seminars applicable to the account research focus.
Product / Market Knowledge

  • Constantly develop product knowledge through company literature and other independent sources of technical information.
  • Acquire and report information of market trends, promotions and other activities from the market that may aid the sales and marketing activity.
  • Actively take part in internal product training and the external scientific community activities.
Budgets / Targets

  • Crucial to meet Revenue and Gross Profit sales targets as set each year for the defined territory and be instrumental towards the achievement of the region goals.
  • Meet sales targets as set for specific promotional activities.
Administration and Reports

  • Maintain accurate and detailed customer records on the company CRM.
  • Provide weekly sale reports to be made to the Technical Sales Manager.
  • All other requested reports by due dates.
Key Account Management

  • Identify Key Accounts in defined territory that will significantly add to the sales growth in the territory.
  • Work closely with the Technical Sales Manager and Marketing to develop strategies that will develop the sales potential of the Key Accounts.
  • Provide reports to the entire sales team on the development of the Key Accounts.
Other Duties

  • May be required to perform additional duties.
  • Follow OHS policies and procedures and ensure a safe and healthy workplace environment

CONTACTS
Internal

External

Meets with external customers in various industries with a primary focus in academia, clinical, research and industrial.

EXPERIENCE AND SKILLS
Experience and Education

Educated as BSc. Level or above.

At least two years experience in sales and account relationship management preferred.

Extensive experience in the flow cytometry and imaging/high content workspace

Crucial Skills

Strategic selling and market development ability

Well developed written and verbal communication skills

Professional presentation

Self-management

Validated time management

Frequent interstate travel is required (training, events and/or customer visits), up to 30%

DESIRABLE SKILLS
A Master Degree or PhD in life sciences is highly desirable

Strategic and tactical market development skills.

Presentation skills that can be applied intern

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