Business Improvement Officer

1 week ago

Logan Central, Queensland, Australia Public Sector People Full time
Local Government | $58.06 per hour + super

  • Immediate Start | 2 days WFH

Responsibilities:

  • Analysing data and performance measures to identify and support organisational improvement initiatives
  • Supporting the design and delivery of project and process improvement projects
  • Proactively promote and support the development of continuous improvement activities
  • Data and metric collection and analysis
  • Supporting reporting for project governance committees
  • Monitoring and tracking of organisational performance and opportunities for improvement
  • Ensure the provision of effective, consistent and timely analysis and reporting to help inform strategic decisions and provide transparency of progress and outcomes to key stakeholders and project governance bodies.
  • Develop, implement and manage a range of appropriate communication channels to ensure regular and consistent messaging is delivered to stakeholders
  • Build collaborative and respectful relationships with key project partners and stakeholders
  • Ensure all correspondence and documentation produced is properly referenced and captured for proper record keeping requirements and to ensure ease of recovery

Essential requirements:

  • Experience working in a team delivering business process improvement outcomes.
  • Awareness of the breadth and complexity of project / program / portfolio management (P3M).
  • Experience within a public sector environment, preferably within a local council (highly regarded).
  • Time management skills, selfmotivation with the ability to remain innovative under pressure.
  • Ability to prioritise while working to demanding deadlines.
  • Sound written and verbal communication skills to write and / or interpret business cases, reports and other documentation.
  • Sound problemsolving skills in a specialist / technical environment.
  • Tertiary qualification in relevant fields such as business management, project management, information management, engineering, human services or similar (e.g. Bachelor of Business).
  • Credentials and / or certification in relevant fields such as change management, agile methodology (e.g. PROSCI, Agile fundamentals, ITIL).
  • Membership (or ability to attain) with relevant industry association or peak body (e.g. Project Management Institute).
  • Knowledge of APQC Framework

System Experience preferred:

  • ProMapp
  • BA Skills
  • Microsoft suite

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