Admin Officer Grade 1

1 week ago

Heidelberg, Victoria, Australia Austin Health Full time

Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the north-east of Melbourne and state-wide.

We have a highly engaged, diverse and collaborative workforce that is unified by our purpose, which is to help people live healthy and fulfilled lives.


The Language Services Department forms part of the Division of Allied Health and receives more than 35,000 interpreter requests per year in a broad range of languages (more than 97 different languages in 22/23).


Interpreting services are delivered via 3 main methods:
face to face, telephone and video interpreting.

Catering for such large numbers is achieved predominantly by employing in house, permanent and casual, NAATI certified interpreters. In addition, interpreters are engaged from external interpreting agencies. Language Services is also responsible for the provision of translations for the entire health service.

About the role


The Administrative officer role is based at the Language Services office at the Heidelberg Repatriation Hospital and occasionally may be required in the Austin Hospital office.

There is a friendly and cooperative team of admin staff who ensure the smooth running of the Department.

The Administrative Assistant's role is to:

  • Ensure all interpreter requests are entered into the Interpreter Management System.
  • Update the Interpreter Availability Sheet daily.
  • Allocate interpreter requests to interpreters based on their availability.
  • Please read the Job Description for more information.

About you

To be successful in this role you will:

  • Be a team player who works well with their colleagues and stakeholders.
  • Possess strong interpersonal communication skills and a friendly and empathetic telephone manner.
  • Possess sound administrative working experience demonstrating good time management, organisational and problemsolving skills
  • Excel at working within a high paced environment.

Our benefits
Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day.

Our people also receive a variety of rewarding benefits, including:

  • Greater takehome pay through generous salary packaging for living expenses, meals and holiday accommodation
  • A suite of wellness initiatives designed to support you, including discounted fitness memberships and special offers on health insurance, and a comprehensive wellbeing program
  • Mentoring, learning and career development opportunities
  • Onsite childcare, easy access via public transport, discounted car parking

Inclusion at Austin Health
**Work with us

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