Implementation Consultant – Home Care

1 week ago


Melbourne, Victoria, Australia Health Metrics Full time
Customer Success - Implementation Consultant -
Home Care Posted: 07/06/2024
Closing Date: 12/07/2024

Job Type:
Permanent - Full Time Location:

Flexible Job Category:

Other Health Metrics provides a leading, cloud-native, data-driven software platform for the Residential Aged Care, Retirement Living, Home Care and Disability Care sectors in Australia and New Zealand.

The Company's flagship product is called e Case.

It is an end-to-end, enterprise-wide software platform, which manages all aspects of resident and client management including clinical care, operational management, funding and billing management, mobility and organisational and regulatory reporting.

It is an exciting time of change for the business.

We have big plans for growth and we are in a strong position with support and backing from Tanarra Capital.

Our purpose is to enable the sustainable provision of care by our customers to society.

As an Implementation Consultant you'll work with the Customer Success Team and implement all modules of our flagship product e Case.

Job Description Conducting assessments of current project capacities and timelines.
Performing implementation planning and setup activities for projects.
Be involved in scoping, planning, designing and implementing Home Care and projects across Australia and New Zealand.
Liase with internal stakeholders on business needs and contribute to solutions.
Understand the importance of effective change management and training for successful projects Desired Skills and Experience Experience in Home Care/Aged Care technology highly regarded Business consulting experience or relevant industry experience Strong communication and analytical skills Excellent time management skills, demonstrating the capacity to plan, prioritise and organise your time, project schedules and work on concurrent projects Have an excellent client focus with a drive to deliver and exceed client expectations Ability to demonstrate your relevant business and functional experience A 'can-do' attitude with the desire to contribute to a high-performing team
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