Customer Service role

2 weeks ago


Melbourne, Victoria, Australia FourQuarters Recruitment Full time
  • Admin / Secretarial / Office Support
  • Administration
  • Melbourne
  • Permanent / Full Time
  • Permanent role
  • Based in Melbourne Southeast suburbs.
  • Immediate start

About the organization
A well-respected and family owned award-winning food manufacturer based in Melbourne's southeast suburbs

About the role
A motivated and friendly & reliable Customer Service Representative will pay a pivotal role in the smooth running of the customer Service department, providing an exceptional level of customer service to all internal and external customers while Managing the online orders
Duties

  • Taking new orders and enquiries via Phone/Email/Fax Orders
  • Processing Orders/Invoices
  • Data Entry (Business Central/FileMaker/Breadboard)
  • Accounts Management
  • Processing orders before Public Holidays/Closure Periods
  • Manage all dockets and invoices
  • Handling Customer complaints
  • General Office Administration
  • Comply to Company Code of Conduct principles, HACCP and Food Safety guidelines

Skills & experience

  • Previous experience in customer service is highly desirable
  • FMCG industry experience highly desirable.
  • Excellent communication and interpersonal skills.
  • Proven ability to meet targets and deadlines.
  • Demonstrable customer services skills
  • Basic accounts management
  • High level computer/data –processing aptitude


Benefits

  • Enjoy working within a busy, dynamic and rewarding environment.
  • Full training of our systems and procedures
  • Monday to Friday for the first 3 months then rotating roster to include weekend work.
  • Opportunity to work within a growing business with the potential for future career development.
  • On-site parking
  • Long established, successful company.
  • Generous staff discounts on their products


How to apply
Click APPLY or contact Olivia Agar on ) with an updated resume. Please note: Only successfully shortlisted candidates will be contacted.

**Please add your suburb of residence on your resume**

**Due to lack of public transport Candidates must have a car**



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