Assistant (Duty) Manager

2 weeks ago

Pyrmont, New South Wales, Australia Ovolo Group Full time

Founded in 2010, we're an independently owned and operated lifestyle brand with 12 hotels & 14 restaurants across Hong Kong, Australia, and Indonesia.

Over the years we've grown exponentially, both in size and confidence. But our attitude towards our guests and our passion for what Ovolo stands for remains as strong as ever.

We've never been afraid to be ourselves, to zig when the others zag, to be creative and spontaneous, and to stand out from the crowd.

It's what we're famous for. It's what we love.

Our mission is to share happiness. With bright eyes and even brighter minds, we create the kind of good vibrations that carry far and wide. Across continents and overseas. Throughout hotel lobbies, and beyond. It's everywhere you look. Places filled with a special kind of sparkle that keeps people coming back for more.


And want to know what makes Ovolo more special, more unique, and more original than all the rest? Our people.

Just the way they are. At Ovolo, we want you to be yourself. It's what keeps us from swimming in the 'sea of sameness. That's why here we've ditched the tired old 'corporate scripts' and empowered our people to speak from the heart. Characters and mavericks, come one, come all. We're after you with all your you-ness.

Layered with industrial chic, rich history, and inspired interiors.
Made with photographers, art fans and design enthusiasts in mind,
The Woolstore 1888 by Ovolo is captivating. Each corner of the hotel's heritage-inspired designer interiors is a picture-perfect moment just waiting to be experienced.

Designed for effortless living, The Woolstore 1888 by Ovolo features 90 guest rooms and Mister Percy, Pyrmont's neighbourhood wine bar.


The Gig...

  • Make our guests feel right at home with the ability to socialise, network and engage our guests
  • Deliver on our Super Shiny Service philosophy
  • Take the lead on everything Front Office and make it happen
  • Drive upsell revenue through effective team training
  • Hands on, you are a natural born leader with the ability to nurture, develop and bring out the best in your Shiny Happy Team
  • Jump into F&B, reservations and anywhere else that's required
  • Create, inspire, initiate. You have the freedom to do so
  • Work with the Front Office Manager and General Manager to deliver on effervescent, fabulous, unconventional and never boring experience Ovolo Is renown for

About you...

  • Impeccable attention to detail
  • Previous experience in similar job role or 23 years' management experience in large upscale hotel.
  • Tech Savvy; Experience in Hotel Management software and Point of Sales software.
  • Reservations experience preferred
  • You are a leader who mentors and gives guidance to the team you manage
  • Excellent communication, time management, and multitasking skills
  • Interpersonal, excellent written and verbal communication skills.
  • AMAZING personality with a natural ability to build rapport and build great relationships

What You'll Get...

  • Well, there's the chance to shine in a brilliant team environment in the coolest new hotel brand in Australia, Hong Kong and now Indonesia bring your personality and sense of fun to work and the most amazing team to work with.
  • Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you
  • Receive Hotel benefits in rooms and our fabulous F&B outlets
  • Stay Fit and Fabulous; be involved in our Wellbeing Programmes
  • Develop relationships and make a difference to other people's lives through our Community Programme
  • Autonomous role with oodles of creative license & chance to showcase your entrepreneurial talent
  • Flexible Work Arrangements

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