Customer Service Officer

1 week ago


Ballarat, Victoria, Australia gforce employment + recruitment Full time

Whilst working as an enthusiastic and highly motivated Customer Service Officer / Licence Testing Officer you will work for our client, a well-renowned organisation.

You will need to be flexible to work between 3-5 days a week between the hours of 8.30am and 4.

30pm Monday

  • Friday
Sounds interesting? APPLY TODAY

What's in it for you?

Great hourly rate $30+ Per hour

Ongoing training and mentoring

Great work culture

Long term ongoing position

Your new role will include the following:
Resolving customer enquiries at first contact

Testing and assessing learner drivers on pre-determined routes

Proving constructive feedback

Processing cash and electronic payments

Completing administrative transactions, including appointment setting and responding to incoming customer telephone enquiries

Adhering to policies and procedures ensuing compliance at all times

To be successful in this role, you will have:
Hold a full & valid Victorian Divers Licence

Previous experience in a customer service role

Highly developed communication and interpersonal skills

Exceptional organisation skills with the ability to multi-task

Experience resolving customer enquiries and complaints

High attention to detail & organised

Availability Monday to Friday 8.30am - 4.30pm

To APPLY, submit your resume and a cover letter via the 'APPLY FOR THIS JOB' button.

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