Customer Service Officer

1 week ago


Ballarat, Victoria, Australia HOBAN Recruitment Full time

Join our team in Ballarat and embark on a journey of growth and fulfillment

Are you a high-level Customer Service professional looking for an exciting opportunity close to home? We have the perfect role for you

What You'll Do:

  • Uphold our clients' policies, ensuring satisfaction both over the counter and on the road.
  • Test and assess learner drivers on well-defined courses, providing constructive and unbiased feedback that aids in their growth.
  • Serve customers face to face with professionalism and care, ensuring every interaction is top-notch.
  • Process payments, manage cash, and conclude end-of-day banking meticulously.
  • Manage administrative duties and update critical data in systems seamlessly.

Why Choose Us:

  • Convenient Work-Life Balance: Enjoy the advantages of an ongoing casual position, working between 20-38 hours per week, from 8:30am - 4:30pm, Monday to Friday that lets you work close to home in Ballarat.
  • Immediate Start: Begin your new role immediately and jumpstart your career with us.
  • Dynamic Environment: Become integral to an organization celebrated for its top-notch service to Victorians on the road. As a Customer Service and Licence Testing Officer, you'll be central in providing a holistic service experience.

What You Bring:

  • A drive to assist others, empowering them to reach their goals.
  • Detailed, organized, and always on top of tasks.
  • Stellar customer service skills, both in-person and over the phone.
  • Thriving in lively settings and always up for a challenge.
  • A love for routine and the energy it brings.
  • Adaptable and eager to learn in a regulated environment.
  • A full and valid Victorian Drivers' Licence

Rewards Await You:

  • Comprehensive training in both customer interactions and call centre operations.
  • Supportive Atmosphere: Be a part of a culture that champions your growth and well-being.
  • Competitive Compensation: Earn $32+ per hour, showcasing your dedication and skill.
  • Stability and Growth: A steadfast position with ample opportunities for progression.

Ready to Drive Your Career Forward?

Seize the opportunity to be a part of a fantastic team in a nurturing company. Apply now and begin an exhilarating and rewarding journey with us

Note: This position is open to Permanent Residents only.

At HOBAN we embrace diversity, inclusion and equal opportunity. We welcome and encourage applications from people from all backgrounds.

We provide reasonable adjustments; including alternate formats to the recruitment process for individuals with disability. If you require an adjustment to be made during the recruitment process, please email or visit



  • Ballarat, Victoria, Australia Service Victoria Full time

    If you're all about awesome customer service and want to work with a great bunch of people, then let's talk...Service Victoria is the one place to go for government services. It's our job to make things easy. Our customers give our services an overall 96% satisfaction score, and our app was the most downloaded in Australia last year. We help millions of...


  • Ballarat, Victoria, Australia Service Victoria Full time

    Who we areService Victoria is the one place to go for government services. It's our job to make things easy. Our customers give our services an overall 96% satisfaction score, and our app was the most downloaded in Australia for 2021.The Service Victoria culture is dynamic and fast-paced, we're not what you'd expect from a government department. Our senior...


  • Ballarat, Victoria, Australia Service Victoria Full time

    Who we are Service Victoria is the one place to go for government services. We deliver modern government services designed around people's needs.About the role Our Customer Support team is responsible forproviding support to the Victorian public, agencies and Victoria Government departments for products and services developed by Service Victoria.The CxO team...


  • Ballarat, Victoria, Australia Service Victoria Full time

    Who we areService Victoria is the one place to go for government services. It's our job to make things easy. Our customers give our services an overall 96% satisfaction score, and our app was the most downloaded in Australia for 2021.The Service Victoria culture is dynamic and fast-paced, we're not what you'd expect from a government department. Our senior...


  • Ballarat, Victoria, Australia Chandler Macleod Full time

    Chandler Macleod in partnership with R&L Services (Formerly VicRoads) are seeking enthusiastic Customer Service Officers for their regional office locations in Western Victoria.These locations include:Ballarat, Ararat, Colac, Hamilton,Horsham, Portland and WarnamboolThe role is responsible for resolution of Registration & Licensing (R&L) customer enquiries...


  • Ballarat, Victoria, Australia gforce employment + recruitment Full time

    About the RoleWe currently have multiple Customer Service Officer opportunities working in the state-of-the-art Ballarat GovHub. In these roles, you will be chatting with customers to ensure they feel heard, and actions are being taken. You will be a quick thinker and thrive on problem solving.Sounds interesting, keep readingas a Customer Service Officer,...


  • Ballarat, Victoria, Australia Davidson Group Services Full time

    We are currently looking for multiple experienced Customer Service Officers to join this well recognised Victorian Government department, based on-site in their brand new Ballarat office.Working as part of a collaborative team your existing skills and exceptional attention to detail will be well utilised as you work towards completing the following tasks;...


  • Ballarat, Victoria, Australia gforce employment + recruitment Full time

    Whilst working as an enthusiastic and highly motivated Customer Service Officer / Licence Testing Officer you will work for our client, a well-renowned organisation. You will need to be flexible to work between 3-5 days a week between the hours of 8.30am and 4.30pm Monday FridaySounds interesting? APPLY TODAYWhat's in it for you?Great hourly rate $30+ Per...


  • Ballarat, Victoria, Australia HOBAN Recruitment Full time

    Customer service opportunity not to be missed Join a supportive and collaborative team environment with ongoing up-skilling and development.We are currently seeking experienced Customer Service professionals for opportunities for our client in Ballarat.Whilst working as an enthusiastic and highly motivated Customer Service Officer / Licence Testing Officer...


  • Ballarat, Victoria, Australia Uniting Vic Full time

    Job no: 511697Work type: Maximum Term Part TimeLocation: BallaratCategories: Child, Youth and Families Residential Services- Leading Community Services Organisation:- Salary packaging and competitive sector remuneration:Full-time, Maximum term position (6 Months):- Based in WendoureeAbout the opportunityThe Customer Service Officer (CSO) is a central point...


  • Ballarat, Victoria, Australia Boost recruitment Full time

    Job purpose: Manage the first level of inbound contact with the customer and deliver the first level of response to customer requests, issues and bookings Attend to enquiries, provide information, and request follow ups to ensure customer expectations are met Undertake general administrative tasks including the maintenance of customer database and customer...


  • Ballarat, Victoria, Australia Flexhive Full time

    Job Title: Billing Customer Service Officer Position Details:Employment Type: Full-time Division / Department: Corporate Services / Financial Transactional Services Reports To: Team Leader Billing Customer Service Pay: $40/hour Hours: Full time Contract: 6 months with possibility of extension Location: Ballarat Role Purpose: Responsible for the efficient,...


  • Ballarat, Victoria, Australia Ambulance Victoria Full time

    At Ambulance Victoria (AV) we are proud to share our commitment to save and improve lives by providing outstanding care for our patients. It is our promise to every patient, and it sits at the heart of everything we do. No matter what role you play in delivering our critical services to the Victorian public, you join a team dedicated to bringing our vision...


  • Ballarat, Victoria, Australia Ambulance Victoria Full time

    At Ambulance Victoria (AV) we are proud to share our commitment to save and improve lives by providing outstanding care for our patients. It is our promise to every patient, and it sits at the heart of everything we do. No matter what corporate or support role you play in delivering our critical services to the Victorian public, you join a team dedicated to...


  • Ballarat, Victoria, Australia Ambulance Victoria Full time

    Location: Western Region | BallaratJob type: Part timeOrganisation: Ambulance VictoriaSalary: Salary not specifiedOccupation: FinanceReference: AV/1720817At Ambulance Victoria (AV) we are proud to share our commitment to save and improve lives by providing outstanding care for our patients. It is our promise to every patient, and it sits at the heart of...

  • Customer Service

    1 week ago


    Ballarat, Victoria, Australia Adecco Full time

    Customer Service/Licence Testing officers for ASAP start Ballarat/Wendouree Full Training ProvidedOur client is seeking experienced customer service individuals to work in the Ballarat/Wendouree and surrounding suburbs. Positions are now available for passionate customer service professionals to join their team in the capacity of customer service and Licence...


  • Ballarat, Victoria, Australia TR3 Recruitment Full time

    Are you a customer service superstar looking for a flexible opportunity with one of Australia's largest banks?YOU | Bring your experience and passion for customer service excellence to this great opportunity to work in a customer focussed, retail banking environment. Your positive attitude, ability to liaise confidently with customers and ability to build...


  • Ballarat, Victoria, Australia City of Ballarat Full time

    Various roles available - fixed term (parental leave) and ongoing full time & part time roles*:Band 5 Salary between $69,531.80 to $79,372.80 per annum plus statutory superannuation*:- Exciting opportunity to work in an established operating team in the City of BallaratThe RoleThe role focuses on providing our customers with an efficient, friendly,...


  • Ballarat, Victoria, Australia Service Victoria Full time

    The OpportunityAs we grow and become a more 'everyday' part of Victorian lives, we're adding new services and upgrading existing ones. We're looking at the potential of digital licenses, online proof of identity, accounts and payments. And these services have to be simple and fast through our mobile app.You'll also get the chance to work on continuously...


  • Ballarat, Victoria, Australia Ambulance Victoria Full time

    Accounts Receivable Customer Service Officer - Full time 2 year Fixed Term - Ballarat locationAt Ambulance Victoria we are proud to share our commitment to save and improve lives by providing outstanding care for our patients. It is our promise to every patient, and it sits at the heart of everything we do. No matter what corporate or support role you play...