Client Services Manager

1 week ago

Sydney, New South Wales, Australia CXO Sit-Down Full time

About the Company:

Sit-Down is a market insights-based company, that provides our Exclusive C-Suite Executive Members access to our Sit-

Down Series:

monthly touchpoints where they can network with their peers, learn from cutting edge case studies, listen from industry leaders and find solutions from relevant vendors.

This role will require strong verbal and written communications skills along with an eye for time management.

You will be tasked with:

Key Responsibilities:

  • Utilize datadriven methodologies to identify potential delegates who align with the bespoke roundtable's objectives.
  • Cultivate and maintain relationships with senior executives, industry influencers, and decisionmakers.
  • Set a clear mission and deploy strategies focused on that mission.
  • Set a clear mission and deploy strategies focused on that mission.
  • Develop service procedures, policies, and standards for the Team
  • Analyze statistics and compile accurate reports.
  • Recruit, mentor, and develop customer service Team and nurture an environment where they can excel through encouragement and empowerment.
  • Ensure potential delegates understand the value and unique opportunities presented by the roundtables.
  • Collaborate with event planners, marketers, and sales teams to design and implement effective delegate acquisition strategies.
  • Constantly monitor and adjust acquisition strategies based on feedback and results.
  • Liaise with team to ensure the roundtable's themes and topics appeal to the desired delegate profiles.
  • Inform sales and sponsorship teams about secured delegates, enabling tailored sponsorship packages and opportunities.
  • Attending industry events, conferences, and seminars to build relationships and promote upcoming roundtables.
  • Stay informed about industry trends, challenges, and leading figures.
  • Stay informed about industry trends, competitors, and market developments. Use this information to identify new sales opportunities and adjust strategies as needed.
  • This is a great opportunity to learn tried and true sales techniques whilst sharpening your interpersonal skills to take your career to the next level.

You'll get:

  • Base salary + uncapped & rewarding commission structure
  • Mentor assigned to you, to ensure you succeed.
  • Young, dynamic and engaging working environment
  • Constant training and support
  • A great office in the heart of the CBD

You'll have:

  • Ability to develop rapport
  • Able to think outside the box
  • A positive attitude and a relentless passion to improve
  • Comfortable with Targets and KPI's

Benefits:

  • WFH Wednesdays
  • Fridays finish at 4pm
  • Last Friday of every month is a Mental Health/Wellbeing Day a day off, which doesn't get counted amongst your annual leave.

Salary:
$80,000.00 per year

Schedule:

  • 8 hour shift

Work Authorisation:

  • Australia (preferred)

Work Location:
In person

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