Client Services Manager
2 weeks ago
About Us:
Gallagher Bassett is the world's premier provider of risk and claims management services. We believe that - with proper management - a world of risk becomes a world of possibilities. It becomes a world where businesses and organizations are freed to do what they do best. To build. To serve. To move forward. Knowing the responsibilities of today and their people are being cared for.
So wherever opportunity and need come next in this world, Gallagher Bassett is there. More than 5,000 of the most dedicated professionals backed by the industry's most powerful technology.
Each with a single and powerful purpose:
To GUIDE those suffering a loss to the best outcomes for their health and financial wellbeing. To GUARD our clients' assets as the trusted stewards of their risk and claims management programs. To GO BEYOND expectations in the continuous pursuit of a better way.
Overview:
Gallagher Bassett (GB) is Australia and New Zealand's premier third party claims administrator. We manage claims on behalf of insurers, brokers, government bodies and self-insured organisations. We are part of the leading global risk management and insurance group Arthur J Gallagher & Co.
Life at GB is an adventure - often fast paced, unpredictable, challenging and deeply rewarding.
It is social and engaging, with our unique and positive culture underpinned by The Gallagher Way - values lived daily by our people.
Due to an exciting phase of change, a new opportunity exists for a Head of Sales & Client Services to join Gallagher Bassett's Client service division, aligned with our Personal Injury service lines.
This opportunity will see you lead Gallagher Bassett's General growth and retention agenda in line with the execution of the company strategy.
You will be a key ambassador of building a great coaching culture to ensure the team is the best and the brightest to ensure the client is at the heart of everything we do.
Your role will position Gallagher Bassett as an industry leader being recognised as attracting the best clients, the best talent and the delivering the best results across Personal Injury in Australia.
The role will lead the identification and development of new business opportunities to increase revenue through organic growth and/or new products for the region, as well as delivering best practice Client Management standards to retain and grow our client portfolio.
Core to your success, you will be required to build and maintain relationships with multi-product and large-scale prospects/clients, as well as working with our Executive across all operating sectors to identify potential acquisitions and new markets.
Responsibilities:
- Develop the strategy and commercial plan for the Personal Injury service line for the region, as well as executing sales initiatives and methodologies;
- Lead and manage the performance of the Sales and Client Services team;
- Collaborate with Csuite on agreed strategic selling level and targets aligned with our focus on organic growth;
- Strategically assess and remediate future needs, trends, challenges, successors and opportunities;
- Lead and oversee new product development, tender, quote and proposal preparations;
- Lead key business projects;
- Lead large scale renewal projects;
- Identify acquisition opportunities and new market entry opportunities.
Qualifications:
- Extensive exposure working within the insurance, financial services or broking industries, with significant leadership experience in business development, account management and/or sales roles;
- Extensive experience in the Personal Injury field;
- Previous experience in working across complex organisational matrices;
- Strong working knowledge and understanding of relevant legislation, insurance acts, regulations and Code of Practice;
- Highlydeveloped communication, reporting and presentation skills, with the ability to engage and influence at all levels of organisation;
- Strong commercial acumen, negotiation and problem solving skills;
- Excellent time management skills, with the ability to adapt to changing priorities and deadlines.
-
Client Service Manager
2 weeks ago
Sydney, New South Wales, Australia Challenger Services Group Full timeAbout UsAt Challenger Security (NSW Master Licence: , we are a leading company dedicated to safeguarding physical assets and infrastructure for our clients. With a commitment to excellence, we provide tailored security solutions to meet the unique needs of each client. As we continue to expand, we are seeking a skilled Client Service Manager to oversee our...
-
Client Service Officer
2 weeks ago
Sydney, New South Wales, Australia NSW Government -Corporate Services Full timeClient Service Officer- Location: Various (Maroubra, Burwood, Strawberry Hills, Miranda ,Hurstville, Waterloo, Surry Hills)**:Employment type : 1x Ongoing full-time and 5x Temporary full-time:- Grade : Clerk Grade 2/4:Salary : $71,926 pa $83,211 pa plus superannuation and annual leave loading:- Talent pool will also be createdAbout the workHousing Services...
-
Client Services Manager
2 weeks ago
Sydney, New South Wales, Australia Anton Murray Consulting Full timeSydney- Wealth Management- PermanentOur client is a well established and growing financial services/registry business looking for a hands on Client Services Manager to join their team.The Client Services Manager will manage the delivery of the day to day administration of unit trusts/funds whilst developing and maintaining a strong business relationship with...
-
Client Services Manager
2 weeks ago
Sydney, New South Wales, Australia Anton Murray Consulting Full timeSydney- Asset Management- PermanentThis position is a good quality, client facing role that will be liaising closely with external asset management clients of the business. Client Services Managers are part of the distribution function of the business, and work closely with the internal Relationship Managers and Sales team. The team has overall...
-
Client Service Manager
2 weeks ago
Sydney, New South Wales, Australia Anton Murray Consulting Full timeSydneyAsset ManagementContract or TemporaryThe Client Service Manager is responsible for managing all aspects of a portfolio of clients in order to build and maintain effective client relationships and deliver superior client service, ensuring all trustee obligations/operational activities are met in a timely manner.This role will be hired as an initial 3...
-
Client Service Manager
2 weeks ago
Sydney, New South Wales, Australia Anton Murray Consulting Full timeSydney- Asset Management- PermanentOur client is a well-established and growing financial services/registry business looking for a hands on Client Services Manager to join their team.The Client Services Manager will manage the delivery of the day to day administration of unlisted unit trusts/funds whilst developing and maintaining a strong business...
-
Client Services Manager
2 weeks ago
Sydney, New South Wales, Australia Big Wave Digital Full timeClient Services + Account Management Help businesses to grow and scale through outsourcing solutions Salary up to $100k + superClient Services ManagerWork with a suite of SME's to support, consult and grow - our client is a leader in business offshoring and helping business owners grow and scale through high quality outsourcing and your role will be integral...
-
Client Services Manager
2 weeks ago
Sydney, New South Wales, Australia S2M Full timeUp to $130K + Super + Bonus Opportunity for international travel and career development Enjoy Fridays WFHAre you ready to take your client relationship management skills to the next level in a rapidly scaling company, supporting global accounts and driving impactful growth strategies?Join a dynamic team at a forefront company in international identity data...
-
Client Services Manager
2 weeks ago
Sydney, New South Wales, Australia Capstone Recruitment Pty Ltd Full timeAbout The ClientA University is immersed in addressing the real and complex challenges and opportunities that shape our world. Their vision is to establish themselves as a unique educational institution. Over time, they have evolved into the heart of a lively local and global community.This University is recognized as one of the leading employers in the...
-
Client Services Manager
2 weeks ago
Sydney, New South Wales, Australia FIS Global Full timePosition Type:Full timeType Of Hire:Experienced (relevant combo of work and education)Education Desired:Bachelor of Commerce/BusinessTravel Percentage:10% Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people...
-
Client Service Manager
2 weeks ago
Sydney, New South Wales, Australia Perpetual Limited Full timeDebt Market Services- Utilise your experience in Securitisation- Opportunity to grow your career within a collaborative and supportive teamPerpetual Corporate Trust (PCT) is one of the leading fiduciary and digital solutions providers to the banking and financial services industry.Domestic and global financial institutions trust us to administer their debt,...
-
Client Services Manager
2 weeks ago
Sydney, New South Wales, Australia Deluxe Media Full timeJobClient Services ManagerDescription Are you super organised, enjoy a fast paced environment and love Netflix content?_Deluxe is excited to have an opportunity for a Client Services Manager to join the Localisation Team working with one of our largest clients, Netflix.About Deluxe:Deluxe, a subsidiary of Platinum Equity, is a global leader in media and...
-
Client Services Manager
2 weeks ago
Sydney, New South Wales, Australia UBS Full timeYour roleDo you prosper in a client-focused role that works with the wholesale business?Are you at your best when providing high quality services to clients and intermediaries problem solving with authority? Do you have an aptitude for governance, as well as strong communication and data skills? We are looking for someone who can:own and develop platform...
-
Manager, Client Services
2 weeks ago
Sydney, New South Wales, Australia Cashrewards Full timeHeyyyyy We're Cashrewards, Australia's most loved cashback platform. Shoppers love us, but not just shoppers, our team think we're pretty awesome too. So much so that they recently voted and now we're a certified Great Place to Work. As they say, the proof is in the pudding socheck out this role to see if you fancy a slice yourself.About the RoleThis role...
-
Manager, Client Services
2 weeks ago
Sydney, New South Wales, Australia Kargo Full timeKargo is 400 employees strong across offices in New York City, Chicago, Dallas, Los Angeles, Sydney, and Auckland. But we're not stopping there, so stay tuned as we expand our map and our team.Summary of Job's Purpose:The Client Services Manager is the key point of contact for all client-facing relationships on post-sale direct or programmatic accounts. The...
-
Client Services Manager
2 weeks ago
Sydney, New South Wales, Australia Yieldify Full timeYieldify is on a mission to use technology & science to advance the human connection between brands & their customers:Yieldify is a fast-growing leader in website personalization with over 1,000 customers worldwide. Top consumer brands like Adidas, Coach, Lacoste, L'Oréal and The North Face rely on Yieldify's platform and services to make personalized...
-
Client Service Manager
2 weeks ago
Sydney, New South Wales, Australia Aon Corporation Full timePosting Description: Mentor and develop our upbeat Retention and Growth team nationwide You are an experienced Insurance Professional within the Financial Services Industry Flexible working arrangement plus great benefitsClient Services ManagerWe are seeking a Client Service Manager to join our National Small Business team, who are supporting retention and...
-
Client Services Manager
2 weeks ago
Sydney, New South Wales, Australia Recruitment Alternative Full timeAbout the EmployerThis is an excellent opportunity for a challenging role with growth potential close to home for someone committed to a career in Financial Planning.Established 27 years ago this independent full spectrum financial services firm offering accounting and holistic financial advice across wealth creation, insurance, superannuation including...
-
Customer Service and Contractor Liaison Officer
2 weeks ago
Sydney, New South Wales, Australia Business Development Manager Full timeDear Prospective Candidate,We are a nationally recognised company with a strong presence in the letterbox distribution industry, currently seeking a dedicated individual to join our team. This role involves handling customer updates and complaints, as well as communicating with our letterbox walkers about work opportunities.Key Responsibilities: Manage...
-
Client Services Manager
2 weeks ago
Sydney, New South Wales, Australia Northbridge Recruitment Full timeNorthern Beaches location, with WFH available 3-4 days a week (post lockdown) Develop Project Management skills Supportive Management Mentorship from DirectorAre you based on the Northern beaches and looking for an opportunity closer to home?Do you want to utilise your technical background with fast-growing company?They Are:A high performing team working to...
