Visitor Services Assistant

2 weeks ago


Brisbane, Queensland, Australia State Library Full time

State Library is looking for people to help contribute to our vision of Inspiring possibilities through knowledge, stories and creativity and we value team members who make what we do possible.

We are looking for passionate, highly motivated people to join our diverse workforce.

We are committed to providing an inclusive working environment that values diversity and we support staff to reach their full potential.

Your role will be part of a high performing Visitor Services team that delivers professional and responsive visitor services to our clients.

You will assist in responding to general client enquiries, providing advice and information on library memberships, gathering visitor feedback and undertaking activities such as locating lost property and maintaining our public spaces and equipment.

You will also support the delivery of programs and services that promotes State Library's collections to the community and you may be required to assist with the day-to-day operations at the Library Café or The Brink.

Full duties and responsibilities are listed in the attached role description.

Shifts Available (alternating across a 2 week cycle)
Week 1

Saturday - 10:00am -3:00pm

Sunday - 10:00am - 3:00pm

Wednesday - 4:00pm - 8:15pm

Thursday - 9:00am - 5:00pm

Friday - 8:45am - 5:00pm

Week 2

Monday am - 4:00pm

Tuesday - 12:00pm - 8:15pm

Thursday - 8.45am - 1:00 pm

Friday - 9:00m - 5:00pm

Mandatory requirements / special conditions

This role has been identified to improve the representation of Aboriginal and Torres Strait Islander people at State Library and is an equal opportunity measure under section 105 of the Anti-Discrimination Act 1991.

It is a genuine occupational requirement for this role to be filled by an Aboriginal and/or Torres Strait Islander person as per Section 7 of the Anti-Discrimination Act 1991 for the purpose outlined in Section 25 of the Act.


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