Injury Recovery Services Team Leader

2 weeks ago


Burwood East, Victoria, Australia Country Fire Authority Full time
Are you looking for a values-based, emergency service organisation that puts the community at the centre of everything we do?

We are proud of the work we do in protecting lives and property, 24 hours a day, 7 days a week.

With over 51,000 volunteers CFA strives to be an organisation of choice for volunteers and employees. We, embrace individuals with diverse skills, experiences, and backgrounds, recognising the unique value they bring to CFA.
Want to read more about the Country Fire Authority (CFA) click here.
About the Role

A permanent position currently exists for an experienced Injury Recovery professional seeking an opportunity to further develop experience in a leadership role.

Working in a dynamic and busy environment, you will oversee a small, specialist team in the management and delivery of injury management, return to work programs and compensation services to support injured members, managers and to a larger extent, CFA volunteers.

As Team Leader you will ensure a holistic, efficient and empathetic service is provided by all team members to achieve early recovery, return to work compensation outcomes.

Additionally, this role will ensure a consistent, structured and strategic approach to case management and manage relationships with key internal and external stakeholders.

About You

  • Proven leadership and people management skills.
  • Excellent written and verbal communication and collaborative relationship building skills.
  • Able to provide authoritative, specialist advice and expertise to all levels within an organisation.
  • Ability to negotiate and deliver agreed outcomes.
  • Tertiary qualifications in a related discipline, ideally with an injury and compensation management focus will be highly regarded.
Why choose CFA

  • Meaningful Purpose: Your contribution truly makes a difference
  • Work-

Life Balance:
Paid parental leave, generous leave provisions

  • Growth Opportunities: Learning and development
  • Flexibility: Hybrid work options with flexible work arrangements
  • Discounts: Emergency Memberlink discounts on various services
  • Wellbeing Focus: Healthy for Life programs, flu vaccinations
  • Member Assistance Program: Access support across 8 service pathways
Your Application
Pre-employment Checks

  • Successfully complete a National Police History Check, Working Rights Check and hold a valid Working with Children Check.
CFA is committed to creating and maintaining a diverse, inclusive, and safe volunteer and work environment. Our aim is to have a volunteer and paid workforce that reflects the community it serves.

First Nations people, women, people of all ages, with disabilities and culturally and linguistically diverse people are encouraged to apply.


Applications close: 11:59pm 2 July 2024.
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