Account Executive, Msp

1 week ago

Sydney, New South Wales, Australia LogicMonitor Full time

About Us:

LogicMonitor is the leading fully automated, cloud-based infrastructure monitoring and observability platform for enterprise IT and managed service providers.

We love going to work and think you should too. We are customer obsessed, work as one agile team, and strive to be better every day while building trust. These are our core values.

We foster a culture of performance and recognition, allowing us to transform growth as we enable our employees to do the best work of their careers.


This position is located in Sydney, Australia. Our office is located in the Sydney CBD, close to Town Hall and Hyde Park. We call our offices Centers of Energy, because they're where we accelerate work, spark creativity, and ignite our culture of connection and celebration. Our teams coordinate their time in Centers of Energy to reflect how they work best.

LogicMonitor is an equal opportunity employer. We deeply care about our employees' well-being, creating an environment where everyone feels valued and respected. We celebrate the diversity of our team and are committed to fostering a culture of inclusivity. When you join LogicMonitor, you're not just an employee to us, but a valued member of our community. Come as you are, be yourself, and let's grow together.

To learn more about life at LogicMonitor, check out our Careers Page.

What You'll Do:

LogicMonitor is disrupting the hybrid cloud monitoring market by changing the way businesses use disparate sources of data.

We are already a leader in this space - and we started by solving the hardest, most complicated problem first.

With roots in the IT Infrastructure Monitoring space, we have carved out excellent product-market fit in hybrid cloud monitoring.

Our customers love LogicMonitor's ability to bring cloud and traditional IT together into one view, as seen in mínimal churn rates, expansion business, and exciting new customer references.

As we enter this next phase of growth, we are in search of an MSP Account Executive.

Here's a closer look at the duties in this key role:

Through our sales process, our Account Executive will successfully discover and present the value of LM to prospects, manage the entire sales cycle, and successfully win new business.

The Account Executive acts as the primary contact for prospects managing the entire sales experience for each prospect within their territory.

The AE is responsible for self-identifying and outreaching to Target Accounts within their territory and working with the team's BDR to strategise and execute on outbound messaging for pipeline creation.

Finally, the AE must accurately forecast their sales opportunities back to the LM Management Team.

The Account Executive will:

  • Present a thorough territory plan within first 90 days
  • Present LM value to prospects through conversations, demos, presentations
  • Close both net new accounts and existing accounts (within agreed timeframes)
  • Assist prospects progress through sales cycle by engaging necessary levels, "multithreading" and team selling (using SE, management, executive resources as necessary)
  • Achieve activity, pipeline and revenue targets
  • Track all customer details including usecase, time frames, success criteria, red flags and forecasting in Salesforce
  • Utilise a solution sales approach to selling and creating value for customers
  • Evangelise IT performance monitoring and SaaSbased enterprise solutions Develop and execute interritory travel plans encompassing onsite visits, sales presentations, networking events, LM field events and more
  • Host key contacts at industry events

What You'll Need:

  • Bachelor's Degree or equivalent preferred
  • 35 years of B2B SaaS selling success, preferably selling into Managed Service Provider or IT Service Provider companies.
  • Demonstrated experience closing sales and a proven track record of hitting or exceeding targets.
  • Strategic and solution sales capabilities that support selling value to business professional.
  • Negotiate effectively based on value and differentiation.
  • Manage and fill a pipeline with limited help from the business development team.

#LI-AC1:

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