Customer Service Officer

7 days ago


Wetherill Park, Australia Chandler Macleod Full time

Location

  • Wetherill Park, New South Wales
-
Category

  • Call Centre
-
Salary
- $60000 AUD - $65000 AUD Annual
-
Posted

  • 17Apr2024
-
Work type

  • Casual/Temp
-
Contact

  • Talia Moussa
-
Reference

  • BH159786
  • Chandler Macleod are excited to be recruiting for an Australian & NZ manufacturer in the construction space.

As a Customer Support Officer, you will be responsible for communicating with customers for all their requests, ranging from order requests to courier tracking; you will truly be responsible for ensuring a positive customer experience This is a permanent position based in Wetherill Park, NSW.


In this role, you will be responsible for

  • Create long lasting customer relationships.
  • Utilise product knowledge to assist with trouble shooting.
  • Escalate any issues where required.
  • Tracking all communication


From the point of order placement you will be in touch with customers to ensure a seamless experience; even after the purchase has been complete.


About you

  • 3 years experience in a customer support or service role
  • Clear verbal communication skills
  • Excellent written communication
  • An enthusiastic and motivated individual
You will be required Monday to Friday for eight hour shifts between the hours of 7am to 6pm.
Interviews will be required as soon as possible

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