F&b Service Expert

2 weeks ago

Melbourne, Victoria, Australia Marriott International, Inc Full time

Número de Empleo

Categoría de Empleo Food and Beverage & Culinary

Ubicación Le Méridien Melbourne, 20 Bourke Street, Melbourne, Victoria, Australia VER EN MAPA

Horario Part-Time



¿Ubicación remota? N



¿Reubicación? N

Tipo de Posición Non-Management


Nuestro trabajo no consiste únicamente en servir comida en una mesa para que la disfruten nuestros huéspedes hasta el momento de pedir la cuenta.

Además de eso, queremos crear una experiência que sea memorable y única (dejando a un lado la comida y la bebida).

Nuestros Expertos de servicio al huésped toman la iniciativa a la hora de ofrecer toda una serie de servicios orientados a que el huésped disfrute la experiência.

Ya sea cuando ponen las mesas, hablan con cocina, interactúan y sirven a los huéspedes o limpian las áreas de trabajo y de almacenamiento, los Expertos de servicio al huésped consiguen que las transacciones formen parte de la experiência del huésped.

Al margen de cuál sea su puesto, hay una serie de cosas fundamentales para el éxito (crear un espacio de trabajo seguro, seguir las directrices y procedimientos de la compañía, mantener los estándares de calidad y asegurarse de que su uniforme, apariencia personal y comunicación sea profesional.

Los Expertos de servicio al huésped están siempre en marcha (se ponen de pie, se sientan, andan durante largos ratos, se mueven por superficies con pendiente, que no siempre son uniformes y que a veces resbalan), revisan el menú (lo leen y verifican la información) y se implican en todo tipo de tareas (mover cosas, levantar, llevar, empujar y colocar objetos de menos de 50 libras sin ayuda; deben llegar a lugares altos y agacharse, y deben hacer movimientos que les obligan a doblar las rodillas, girarse, estirar y encorvarse).

Es fundamental que los Expertos de servicio al huésped hagan siempre bien esas tareas (y otras tareas razonables que se les solicite) para que los huéspedes estén satisfechos y el hotel funcione.


APTITUDES DESEABLES

Educación:
Título de estudios secundarios o certificado equivalente de un programa de

Desarrollo de Educación General (General Educational Development, GED).

Experiência laboral afín:
Menos de 1 año de experiência laboral afín.

Experiência como supervisor:
No se requiere experiência como supervisor.

Licencia o certificación:
Ninguna

  • Marriott International es un empleador que ofrece igualdad de oportunidades. Creemos en la importancia de contratar a una fuerza laboral diversa, así como apoyar una cultura inclusiva que anteponga a las personas. Nos comprometemos a respetar el principio de no discriminación por cualquier motivo protegido, como la discapacidad y condición de veterano o cualquier otra situación protegida por las leyes aplicables._


En Le Méridien, nos inspiramos en la era de los viajes glamurosos y celebramos cada cultura con el espíritu claramente europeo de disfrutar de la buena vida.

Nuestros huéspedes son curiosos y creativos, aficionados a la cultura cosmopolita que aprecian momentos de conexión y relajación para disfrutar del destino.

Brindamos un servicio auténtico, elegante y memorable junto con experiências que inspiran a los huéspedes a deleitarse con la buena vida.

Estamos buscando personas curiosas y creativas para unirse al equipo.

Si te gusta conectar con huéspedes de ideas afines y deseas crear experiências memorables, te invitamos a consultar las oportunidades de empleo de Le Méridien.

Al unirte a Le Méridien, te unes a una cartera de marcas con Marriott International.


Estarás donde puedes llevar a cabo tu mejor trabajo,
comenzarás a cumplir tu propósito,
formarás parte de un increíble equipo mundial y
te convertirás en tu mejor versión.

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