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Sales Support Coordinator
1 week ago
About the Company
Welcome to VENTORA Glass, where innovation meets eco-friendliness in the glass processing industry. With state-of-the-art facilities in Queensland and Victoria, we cater to our premium brands and external clients.
Exciting Opportunity
Join us as part of the Sales team, reporting to the Sales Manager. Your role involves ensuring accurate and timely processing of quotes and sales orders, effectively liaising with VENTORA Glass customers and staff to exceed their expectations.
Key Responsibilities
- Process quotes, sales, and service orders
- Handle credits and debits within set KPIs
- Collaborate with different departments for providing accurate customer information
- Follow up on customer inquiries
- Coordinate with Customers, Sales, and Production to resolve order issues
- Participate in offsite customer visits as needed
- Offer general administrative support including data entry and reporting
Desired Qualifications
If you have previous face-to-face or phone-based customer service experience, we want you on our team. A background in customer service or sales, combined with a service-oriented mindset, willingness to learn, and positive attitude, is what we are looking for. Additionally, you should possess:
- Strong communication, problem-solving, and interpersonal skills
- Prior experience in Customer Service or Sales Support
- Familiarity with Microsoft applications like Outlook, Excel, and Word
- Outstanding customer service and time management abilities
- Can-do attitude, exceptional work ethic, and a drive for continuous enhancement
Perks
- Monday to Friday schedule with flexibility in start/finish times
- Dynamic and inspiring work environment
- Onsite parking convenience
- Competitive salary with annual reviews
- Exciting company events and employee appreciation initiatives
- Career advancement prospects based on the success stories of former team members
- Generous discounts on our wide range of products
- Annual Christmas leave scheduling
- Enjoy your birthday off every year
Next Steps
If you are ready to bring value and contribute to our team,
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